Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities include:
Customer Service
- Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient.
Patient Education
- Follow 4Ever Young procedures for rooming patients.
- Meet with patients prior to their provider meeting to give a brief overview, answer questions, and provide a warm, friendly, reassuring presence.
- Stay updated on all products and services; educate yourself using training materials and conversations with medical staff.
- Maintain ME certification in good standing.
- Follow patient education procedures to interview patients and identify suitable products or services.
- Take before/after photos for all aesthetic services.
- Protect patient privacy, following HIPAA and medical compliance guidelines.
Sales
- Meet weekly and monthly sales targets for skincare products, services, and VIP memberships.
- Support cross-selling of wellness and aesthetic services.
- Upsell patients to advanced procedures or add-on services.
- Be a passionate skincare advocate and take care of your own skin.
Daily Operations
- Maintain treatment room standards, including cleanliness, scent, music, lighting, and stock.
- Manage skincare supplies inventory and ordering.
- Assist at the front desk, answering phones and checking in/out patients.
- Assist providers as requested, following all state guidelines and certifications.
- Adhere to medical compliance and company policies.
Additional Duties
- Perform other duties as needed, demonstrating teamwork and a positive attitude.