Medical Spa Front Desk Lead — Patient Experience

Cosmetic Physician Partners, LLC; Traverse City (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) Matching

Free and discounted services

Job summary

Cosmetic Physician Partners, LLC is seeking a Front Desk Receptionist for a full-time, on-site role in Northern Michigan. You will create a welcoming atmosphere, manage check-in/check-out, appointments, and communications, and support daily clinic operations.

The ideal candidate has strong communication, multitasking, and customer service skills, with experience in scheduling and phone systems. Medical terminology knowledge is a plus, and a competitive compensation package is offered.

Qualifications

• Minimum 2 years in a customer-facing role.
• Experience managing phone systems and scheduling.
• Excellent communication, organizational, and multitasking abilities.
• Knowledge of medical terminology is a plus.

Responsibilities

• Open and close the office, ensuring smooth daily operations.
• Greet patients and manage check-in/check-out, payments, and documentation.
• Coordinate scheduling, confirmations, reminders, updates, and provider communication.
• Handle phones, emails, faxes, and mail professionally.
• Maintain a clean front desk and reception area; distribute marketing materials.
• Support daily operations by ordering supplies and maintaining patient records.

Skills

Customer service

Communication

Multitasking

Phone system proficiency

Tools

Phone system management

Job description

Cosmetic Physician Partners, LLC is seeking a Front Desk Receptionist for a full-time, on-site role in Northern Michigan. You will create a welcoming atmosphere, manage check-in/check-out, appointments, and communications, and support daily clinic operations.

The ideal candidate has strong communication, multitasking, and customer service skills, with experience in scheduling and phone systems. Medical terminology knowledge is a plus, and a competitive compensation package is offered.