Medical Service Technician

Memorial Health; Springfield (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid time off

401(k) match

Health/dental/vision insurance

Job summary

Memorial Health is seeking a Home Medical Equipment Delivery Technician to transport and deliver durable medical equipment to customers’ homes, including assemblies and in-home setup. You will instruct patients and caregivers on equipment use and safety, and you may be on-call after hours for servicing and troubleshooting.

The role requires at least a high school equivalent, initial training via Med University within 90 days, a valid Illinois driver’s license, and the ability to multitask across

Qualifications

• Education equivalent to high school is recommended.
• Minimum one year of customer service experience required.
• Complete Medical Service Technician CBLs within the first 90 days.
• Strong mechanical and assembly aptitude preferred.
• Experience with home medical equipment and in-home setups.
• Basic computer skills to retrieve and enter data.

Responsibilities

• Transports and delivers durable medical, mobility, and basic respiratory care equipment to customer homes.
• Assembles and verifies the performance of equipment in customer homes.
• Provides detailed equipment use and care instructions to patients and/or caregivers.
• Works independently after hours on call for delivery or trouble shooting of equipment and supplies.
• Serves as an independent back-up in other key areas in warehouse operations as determined by management.

Skills

Customer service

Mechanical aptitude

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Valid driver’s license

Job description

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type: On-site

Job Description Summary

• Transports and delivers durable medical, mobility, and basic respiratory care equipment and supplies to customer homes.
• Assembles and verifies the performance of equipment in customer homes.
• Provides detailed equipment use and care instructions to patients and/or caregivers.
• Works independently after hours on call for delivery or trouble shooting of equipment and supplies.
• Serves as an independent back-up in other key areas in the warehouse operations as determined by management.

Job Description: Requirements

• Education equivalent to graduation from high school is recommended.
• Minimum one year of customer service experience required.
• Attain required Medical Service Technician CBL’S through the online Med University within the first 90 days.
• Strong mechanical and assembly aptitude preferred.
• Understanding of, and experience with, combustible materials is strongly preferred.
• Demonstrated broad understanding of the majority of home medical equipment and the ability to independently perform in-home setups associated with them is required.
• Possesses basic personal computer skills, with the ability to retrieve and enter limited amounts of data is required.
• Must possess a valid Illinois driver’s license and be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required).
• Good oral communication, customer relations, listening, analytical, and interpersonal skills are required.
• Highly flexible, ability to manage multiple priorities.
• Proactive problem solving skills.
• Flexibility to work weekends and on call shifts.

Pay Transparency

• $18.34 - $28.42
• Additional compensation in the form(s) of participation in our annual incentive program are dependent on role.
• Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits

• paid time off
• 401(k) match
• health/ dental/ vision insurance options

All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.