Medical Secretary – Patient Scheduling & Access Expert

NYU Grossman School of Medicine; New York (NY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Comprehensive benefits

Salary transparency

Job summary

NYU Grossman School of Medicine invites applications for a Medical Secretary to support daily practice operations. The role focuses on scheduling patient visits and procedures, managing communications, and maintaining provider calendars with a patient-first approach.

The successful candidate will handle administrative tasks, coordinate with staff, and ensure accurate documentation within EPIC, while providing excellent patient service and upholding NYU Langone Health standards.

Qualifications

• High School diploma required.
• One year of physician practice experience preferred.
• Proficiency in written and spoken communication.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and EPIC EHR preferred.

Responsibilities

• Schedule patient visits and procedures.
• Manage appointment confirmations and waitlists.
• Communicate scheduling instructions to patients.
• Obtain service authorization as needed.
• Answer calls and route messages.
• Process faxes and mail; prepare letters and forms.
• Perform other administrative duties as needed.

Skills

Written and verbal communication

Organizational skills

Attention to detail

Multitasking

Teamwork

Education

High School diploma

Tools

Microsoft Office

EPIC EHR

Job description

NYU Grossman School of Medicine invites applications for a Medical Secretary to support daily practice operations. The role focuses on scheduling patient visits and procedures, managing communications, and maintaining provider calendars with a patient-first approach.

The successful candidate will handle administrative tasks, coordinate with staff, and ensure accurate documentation within EPIC, while providing excellent patient service and upholding NYU Langone Health standards.