Medical Secretary: Patient Access & Scheduling (Epic)

NYU Langone Hospitals; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

NYU Langone Hospitals seeks a Medical Secretary to support our Faculty Group Practice. You will schedule appointments, obtain authorizations, manage communications with patients, and assist physicians with scheduling and records in EPIC.

This role emphasizes patient access, non-clinical instruction, and accurate data entry. Strong organization, attention to detail, and teamwork are essential, with experience in physician practice and MS Office preferred.

Qualifications

• High School diploma required; one year of physician practice experience and knowledge of medical terminology preferred.
• Excellent organizational skills and ability to prioritize multiple tasks in a busy clinical setting.
• Proficiency in Microsoft Office and EPIC EHR; light, accurate keyboarding skills.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmations and manages waitlists.
• Communicates instructions to patients for upcoming visits and forms.
• Obtains authorizations for services as needed.
• Answers calls, routes messages and handles faxes/mail.

Skills

Communication skills

Multitasking

Teamwork

Patient service

Education

High School diploma

Tools

Microsoft Office

EPIC EHR

Job description

NYU Langone Hospitals seeks a Medical Secretary to support our Faculty Group Practice. You will schedule appointments, obtain authorizations, manage communications with patients, and assist physicians with scheduling and records in EPIC.

This role emphasizes patient access, non-clinical instruction, and accurate data entry. Strong organization, attention to detail, and teamwork are essential, with experience in physician practice and MS Office preferred.