Medical Secretary & Patient Experience Coordinator

NYU Langone Health; Miami Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Employee wellness program

Job summary

NYU Langone Health in Palm Beach Gardens, FL, is seeking a Medical Secretary (FGP) to support daily practice operations, schedule patient visits and procedures, handle calls, and maintain provider calendars. The role requires strong organizational skills, proficiency with EPIC EHR and MyChart, and the ability to communicate clearly with patients and staff; prior physician practice experience is preferred.

You will collaborate across teams to ensure timely access, manage referrals and

Qualifications

• High School diploma and one year of physician practice experience or equivalent.
• Excellent communication and organizational skills required.
• Proficiency with EPIC EHR and related patient management tools preferred.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Reviews appointment confirmations and manages waitlists.
• Obtains authorizations for services as needed.
• Answers calls and takes messages; routes to appropriate contact.
• Maintains physician calendars and sends calendar invites.

Skills

Scheduling

Administrative support

Patient communication

Organization

Multitasking

Education

High School diploma

1 year physician practice experience

Tools

EPIC EHR

Microsoft Office

MyChart

Job description

NYU Langone Health in Palm Beach Gardens, FL, is seeking a Medical Secretary (FGP) to support daily practice operations, schedule patient visits and procedures, handle calls, and maintain provider calendars. The role requires strong organizational skills, proficiency with EPIC EHR and MyChart, and the ability to communicate clearly with patients and staff; prior physician practice experience is preferred.

You will collaborate across teams to ensure timely access, manage referrals and