Medical Secretary - Call Center

St. Luke's Hospital | Our specialty is you; Minnesota; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dedicated team at a leading health system committed to providing exceptional care. In this role, you will perform essential clerical and administrative duties, ensuring smooth operations within physician practices. Your contributions will directly impact patient experience and support a culture of compassion and teamwork. With a focus on professional excellence and respect, this position offers a unique opportunity to be part of a mission-driven organization that values human dignity and stewardship. Embrace the chance to make a difference in the lives of patients and their families while growing your career in a supportive environment.

Benefits

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Qualifications

• Previous experience in a medical office or hospital setting is preferred.
• Strong clerical and administrative skills are essential.

Responsibilities

• Perform clerical, reception, and administrative duties in physician practices.
• Responsible for check-in, registration, and triaging phone calls.

Skills

Clerical Skills

Customer Service

Communication Skills

Insurance Verification

Education

High School Diploma or equivalent

Job description

Job Posting

We are dedicated to providing exceptional care to every patient, every time.

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.

Position Summary:

Performs clerical, reception, and administrative duties in physician practices under the direction of the practice manager, physicians and RN. Responsible for check in and registration, triaging phone calls and electronic messages, insurance verification, and all check out duties for patients. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.

Education, Experience, & Licensing Requirements:

Education: High School Diploma or equivalent

Experience: Previous experience in a medical office or hospital setting

Benefits for a Better You:

• Day one benefits package

• Pension Plan & 401K

• Competitive compensation

• FSA & HSA options

• PTO programs available

• Education Assistance

Why You Belong Here:

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.