Medical Secretary

AESCLEPION LLC; Worcester (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Paid time off

Training & development

Benefits/Perks

Competitive Compensation

Great Work Environment

Job summary

AESCLEPION LLC in Worcester, MA seeks a Medical Secretary to greet patients, check in/out, and manage front desk duties, with strong organizational and customer service skills.

The role uses eClinicalWorks for scheduling and records, handles calls, referrals, and billing coordination, while maintaining HIPAA confidentiality. The position offers a supportive team environment with opportunities for development.

Qualifications

• Strong customer service skills.
• Excellent organizational skills.
• Attention to detail.
• Familiarity with basic computer programs, such as the Microsoft Office suite.
• Previous office experience desired.
• (eCW) Electronic Health Record experience preferred.

Responsibilities

• Manage front desk operations, including greeting patients, answering multi-line phones, and checking patients in/out.
• Utilize eClinicalWorks extensively for patient scheduling, demographic verification, and uploading external medical records.
• Answer the phone and schedule appointments or answer patient questions
• Manage incoming electronic faxes, patient portal inquiries.
• Coordinate patient referrals, prior authorizations, and diagnostic test scheduling within the eCW system.
• Collect patient copays, verify health insurance eligibility, and interface with our billing cycle.
• Maintain strict patient confidentiality in compliance with HIPAA guidelines

Skills

Customer service

Organizational skills

Attention to detail

MS Office

HIPAA compliance

Medical terminology

Tools

eCW

Job description

Benefits:

401(k)

Paid time off

Training & development

Benefits/Perks

Competitive Compensation

Great Work Environment

Job Summary

We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and checking patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. As the primary administrative face of our practice, you will ensure seamless patient coordination, efficient scheduling, and accurate data management.

Responsibilities

Manage front desk operations, including greeting patients, answering multi-line phones, and checking patients in/out.

Utilize eClinicalWorks extensively for patient scheduling, demographic verification, and uploading external medical records.

Answer the phone and schedule appointments or answer patient questions

Manage incoming electronic faxes, patient portal inquiries.

Coordinate patient referrals, prior authorizations, and diagnostic test scheduling within the eCW system.

Collect patient copays, verify health insurance eligibility, and interface with our billing cycle.

Maintain strict patient confidentiality in compliance with HIPAA guidelines

Qualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Previous office experience desired

(eCW) Electronic Health Record experience preferred.