Medical Secretary

Beth Israel Lahey Health; Quincy (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Beth Israel Lahey Health is seeking a dynamic clerical representative for their Primary Care team. The role encompasses a wide variety of responsibilities, including scheduling and patient interactions, to ensure a positive healthcare experience. This position is essential for maintaining high standards of customer service and patient care.

Qualifications

• Minimum 1 year of experience in a high volume customer service position.

Responsibilities

• Perform phone interactions, registration, scheduling, and appointment confirmations.
• Ensure patients receive the right care at the right time.

Skills

Strong customer service skills

Strong PC skills

Effective written communication

Effective verbal communication

Ability to multitask

Education

High School Degree or GED

Job description

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

JOB SUMMARY :

BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.

This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Education - High School Degree or GED

Experience : A minimum of 1 year of experience in a high volume customer service related position.

Skills and Knowledge : Strong customer service skills, strong PC skills, effective written and verbal communication skills, ability to multitask.

Job Description :

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer / Veterans / Disabled