Medical Secretary

Parkway Surgery Center, LLC; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Parkway Surgery Center, LLC is seeking a detail-oriented medical office scheduling coordinator to manage post-operative follow-up appointments, surgeries, and procedures. The role involves coordinating with referring physicians and maintaining professional patient communications within the scheduling system.

The ideal candidate has a high school diploma, experience in a medical office, and familiarity with medical terminology and scheduling software.

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or healthcare setting preferred.
• Understanding of medical terminology required.
• Experience with medical software required.

Responsibilities

• Schedule post-operative follow-up appointments, surgeries and procedures. Represent Parkway Surgery Center professionally to patients and the public.
• Coordinate and schedule surgeries and procedures as designated by referring physicians.
• Coordinate mutually acceptable appointment dates using the scheduling system.
• Maintain clear, timely communications with patients, physicians and staff.
• Ensure HIPAA and OSHA standards are followed and paperwork is routed properly.
• Assist with chart prep and patient reminders for surgery times and instructions.
• Provide courteous telephone and email communications and coordinate with physician practices.

Skills

Interpersonal skills

Verbal communication

Organizational skills

Customer service

Education

High school diploma or equivalent

Tools

Medical scheduling software

EMR/EHR systems

Job description

• Location 827 82nd Parkway,Myrtle Beach, SC, 29572,United States
• Employee Type Full Time Non-Exempt

JOB RESPONSIBILITIES:

Responsible for scheduling post-operative follow up appointments, surgeries and procedures, while professionally representing Parkway Surgery Center to the public ensuring professional and courteous communications. To ensure that all duties assigned are done in a timely manner and to participate in patient care.

Perform the following duties on a daily basis or as needed.

• Demonstrate awareness of patients’ concerns and a willingness to address them.
• Follow OSHA and HIPAA Standards.
• Ensure patient’s safety and comfort.
• Coordinate and schedule surgeries and procedures as designated by referring physicians.
• Schedule mutually acceptable appointment dates for patients and physicians using computerized scheduling system.
• Interact with patients, physicians, and other staff both within the surgery center and at physician practices providing accurate, timely, and responsive information.
• Coordinate processes and route all paperwork as required to meet the physician and facility requirements.
• Establish and maintain effective working relationships and professional demeanor with physicians, staff, managers, and vendors. Works as a team member within the surgery center.
• Ensure efficient, professional, and courteous telephone and email communications. Demonstrates courtesy and helpfulness toward patients and their families.
• Scan any files required to appropriate physician offices
• Managing all cancellations by patients (anesthesia cases and topical)
• Assisting with chart prep
• Assisting with calling patients the day prior to surgery with surgical times and instructions
• Maintaining communication with families and physicians
• Follow all written policies and procedures of the surgery center.
• Performs special projects as directed and other duties as assigned.

Requirements

High school graduate with one year experience in a medical office or healthcare setting. Understanding of medical terminology required. Experience with medical software required. Must possess strong interpersonal skills and the verbal ability to discuss minor aspects of surgery and personal matters with patients or their representatives. Person with good organizational skills and pleasant personality for handling telephone and patient contact desired.