Scheduling Representative (FT) - Carolina Forest

McLeod Health; Myrtle Beach (SC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

McLeod Health in Myrtle Beach, SC is seeking a Scheduling Clerk to manage outpatient surgery scheduling. You will work with physicians and office staff to verify information and enter data into the EMR, coordinating with multiple departments to ensure correct equipment and supplies.

The role requires strong communication, a high level of professionalism with confidential information, and the ability to handle a high volume of calls.

Qualifications

• Excellent phone etiquette.
• Basic knowledge of computer software skills.
• High school diploma or GED.

Responsibilities

• Schedule surgeries for outpatient services.
• Collaborate with physicians and office staff to verify surgical reservations.
• Enter completed electronic surgical reservations into the EMR with all required data.
• Coordinate with multiple departments to ensure necessary equipment and supplies for surgery.
• Notify staff of special equipment, supplies, or vendor requests.
• Verify next day schedules and proper case ordering.
• Consult specialty nurses for preference cards adjustments as needed.
• Follow established processes for rescheduling or cancelling cases.

Skills

Phone etiquette

Computer skills

Education

High School Diploma or GED

Job description

Myrtle Beach, SC, United States (On-site)

Trending

Responsibilities

• Responsible for scheduling surgeries for all outpatient services of the facility.
• Works closely with physicians and their office staff to ensure all information is on the surgical reservation is correct.
• Obtains a completed electronic surgical reservation and enters the surgical case data into a computerized scheduling system in a timely manner. (All 14 pieces of information required- along with special request)
• Interacts with many departments ensuring a proper level of equipment and supplies are available for surgery.
• Notifies proper staff when a surgeon request “special” equipment, supplies or vendor.
• Verification of next day surgery schedules along with the correct ordering of cases from surgeon and operating room staff.
• Must reach out to specialty nurse if preference cards need to be added or current preference cards need updating. Also, if unsure on which preference card to select, must call specialty nurse to confirm.
• Follow process for reschedule or cancelled surgical cases according to standard work that has been written for the Surgical Home.
• Works closely with the nursing supervisor, nurses in the surgical home and operating room specialty nurses to ensure accurate information is entered into the system.
• Communicates all changes in the schedule to all involved in surgical services.
• Trained personnel as backup for scheduling surgeries.
• Strong computer knowledge and experience working with an Electronic Medical Records (EMR) system.
• Ability to handle a high volume of incoming phone calls and prioritize workload.
• Demonstrate a high level of professionalism in dealing with confidential and sensitive information.

Qualifications

• Excellent phone etiquette
• Basic knowledge of computer software skills
• High school diploma or GED

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

About the Team

We are an equal opportunity employer.

Job Info

• Job Identification 27114
• Job Category Clerical
• Degree Level High School Diploma/GED
• Job Schedule Full time
• Job Shift 7:00am - 3:00pm
• Locations 115 McLeod Health Boulevard, Myrtle Beach, SC, 29579, US (On-site)