Medical Secretary

County of Delaware; Media (Delaware County); On-site; USD 40,000 - 50,000; Full time

Job summary

The County of Delaware is seeking a Medical Secretary to coordinate diagnostic services for probation staff. The role involves scheduling, maintaining records, and processing insurance enrollments for youth in various placements. Candidates should have strong typing skills and experience in a secretarial role, with the ability to handle high-stress situations effectively.

Qualifications

• 3 years of secretarial experience with excellent phone manners.
• Ability to work in high-stress situations.

Responsibilities

• Coordinates service referrals for probation staff.
• Schedules diagnostic services and maintains records.
• Processes insurance enrollments for youth in placements.

Skills

Typing

Communication

Stress Management

Education

High School diploma

Job description

The Medical Secretary in Administrative Services coordinates diagnostic services for probation staff, including referrals, scheduling, and obtaining/distributing completed reports. Coordinates insurance enrollments for youth removed from their home and placed in a shelter, detention, residential, or inpatient facility. Uses advanced technology to record and report diagnostic case events.

Key Responsibilities:

1. Coordinates all service referrals for probation staff, including referrals, provider decisions, and service enrollments.
2. Schedules diagnostic services and secures locations for these services.
3. Receives referral packets from probation officers, records all referral information in the case management system, and ensures proper documentation.
4. Schedules diagnostic services, forwards referral packets to service providers, and records scheduled services.
5. Communicates with providers regarding scheduling, rescheduling, and cancellations; relays messages to Probation Officers and collaborates on rescheduling missed or canceled appointments.
6. Maintains electronic and paper records to ensure all files contain required documentation.
7. Acts as a liaison between Probation Officers and providers, relaying case information and appointment details.
8. Processes insurance enrollments for youth in out-of-home placements.
9. Prepares and files notices of eligibility with DPW for youth in placements.
10. Performs other related duties as required.

Qualifications:

• High School diploma or equivalent with excellent typing skills.
• At least three (3) years of responsible secretarial experience, including excellent phone manners.
• Ability to function well in high-stress situations.
• Willingness to work overtime as needed.

Working Conditions:

Normal air-conditioned office environment. Working hours are 8:30 AM to 4:30 PM, 35 hours/week.

Additional Information:

The Unified Judicial System of Pennsylvania is committed to equal employment opportunity and non-discrimination. Reasonable accommodations will be provided to applicants with disabilities to ensure fair employment opportunities.