Medical Scheduler: Patient Access & Front Desk Pro

Fredericksburg ENT; Fredericksburg (VA); In loco; USD 23.000 - 25.000; Tempo pieno

Descrizione del lavoro

Evolving Solution Services in Fredericksburg, VA seeks a Medical Scheduler for a full-time role. You will be the first point of contact for patients and visitors, handling registration, scheduling, payments, and ensuring clear communication between patients, staff, and providers.

This position reports to the Scheduling Supervisor and pays $17.00 to $18.00 per hour. The ideal candidate has medical office front desk experience, strong customer service, and proficiency with EMR systems.

Competenze

• High school diploma or equivalent required; some college or medical office training preferred.
• Previous medical office or front desk experience strongly preferred.
• Strong customer service and communication skills.
• Proficiency in computer systems and EMR.
• Ability to multitask and remain professional in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Knowledge of insurance verification and billing processes a plus.

Mansioni

• Register new patients and complete full registration including demographics and insurance.
• Schedule appointments efficiently, obtain reason for visit, and provide forms.
• Verify insurance eligibility and coverage; collect copays and deposits.
• Counsel patients on outstanding balances when scheduling.
• Answer calls, transfer appropriately, and return voicemails by EOD.
• Communicate with Billing regarding insurance inquiries or changes.
• Reschedule appointments when provider schedules change.
• Maintain a clean and organized front desk and work area.
• Open/close office phone lines and run appointment confirmation reports.
• Process appointment requests from the website and mail new patient packets.
• Scan, upload, and label documents in the EMR for physician review.

Conoscenze

Customer service

Communication

Multitasking

Professionalism

Attention to detail

Formazione

High school diploma or equivalent

Some college or medical office training

Strumenti

EMR software

Practice management software

Descrizione del lavoro

Evolving Solution Services in Fredericksburg, VA seeks a Medical Scheduler for a full-time role. You will be the first point of contact for patients and visitors, handling registration, scheduling, payments, and ensuring clear communication between patients, staff, and providers.

This position reports to the Scheduling Supervisor and pays $17.00 to $18.00 per hour. The ideal candidate has medical office front desk experience, strong customer service, and proficiency with EMR systems.