Medical Scheduler II - Central Scheduling

Kettering Health; Miamisburg (OH); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Kettering Health in Miamisburg is seeking a Medical Scheduler II to coordinate appointments, procedures, and tests, ensuring efficient patient access and optimal use of clinical resources. You will interact with patients and clinical teams, maintain scheduling records, and uphold HIPAA and confidentiality standards.

Required education includes a high school diploma or equivalent; at least one year in a medical office or healthcare scheduling role.

Qualifikationen

• High school diploma or equivalent required.
• At least 1 year of experience in medical office scheduling or related administrative role.
• Proficiency with scheduling software and EHR.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and accuracy in data entry.
• Maintain confidentiality and HIPAA compliance.

Aufgaben

• Coordinate appointments, procedures, and diagnostic tests to optimize patient access and clinical resource use.
• Communicate with patients and clinical teams to schedule and confirm visits.
• Maintain accurate scheduling records and confidentiality.
• Perform other duties as assigned in alignment with Kettering Health's mission and values.

Kenntnisse

Scheduling software

EHR

Verbal communication

Written communication

Multitasking

Attention to detail

Customer service

HIPAA confidentiality

Ausbildung

High school diploma or equivalent

Associate degree (preferred) in business/healthcare admin

Tools

Epic

Jobbeschreibung

Job Details

Central Scheduling | Miamisburg | Full-time | First Shift

Responsibilities & Requirements

The Medical Scheduler II supports patient care and operational reliability by coordinating appointments, procedures, and diagnostic tests to ensure efficient patient access and optimal use of clinical resources. This role communicates with patients and clinical teams, maintains accurate scheduling records, and upholds regulatory and confidentiality standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education:

• High school diploma or equivalent.

Required Work Experience:

• At least one year of experience in a medical office, healthcare scheduling, or related administrative role.

Required Licenses, Certifications, and Registrations:

• None required.

Skills:

• Proficiency with scheduling software and electronic health records (EHR).
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Attention to detail and accuracy in data entry.
• Customer service orientation and problem-solving skills.
• Ability to maintain confidentiality and adhere to HIPAA regulations.

Competencies:

• Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
• Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
• Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
• Employee demonstrates consistent hand hygiene practices

Preferred Qualifications

Preferred Education:

• Associate degree in business, healthcare administration, or a related field.

Preferred Work Experience:

• Experience with electronic health record (EHR) systems, particularly Epic, and familiarity with medical terminology.

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio.Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.