Procedure Scheduler - Hand & Ortho Center

Kettering Health; Centerville (Washington County); On-site; USD 28,000 - 39,000; Full time

Job summary

Kettering Health is seeking a Procedure Scheduler to organize and coordinate surgical procedures, acting as a key link among patients, clinical teams, and administrative staff. You will ensure accurate documentation, effective communication, and HIPAA-compliant data handling to optimize perioperative operations and patient experience.

Requires a high school diploma or GED and at least 1 year of healthcare scheduling experience. BLS certification must be obtained within 90 days of hire.

Qualifications

• High school diploma or GED required.
• 1 year of healthcare scheduling experience preferred.
• BLS certification required for office-based positions within 90 days of hire.

Responsibilities

• Coordinate and schedule surgical procedures and perioperative activities.
• Serve as liaison between patients, clinical teams and administrative staff.
• Ensure accurate documentation and compliance with regulatory standards.

Skills

Scheduling software

EHR systems

Verbal & written communication

Multitasking

Data entry accuracy

HIPAA compliance

Customer service

Critical thinking

Medical terminology

Education

High school diploma or GED

Tools

Epic

Job description

Job Details

KH Washington Township | Full-Time | 8 Hour Shift Days

Responsibilities & Requirements

The Procedure Scheduler supports safe, timely, and efficient surgical care by coordinating and scheduling surgical procedures, serving as a key liaison between patients, clinical teams, and administrative staff. This role ensures accurate documentation, effective communication, and compliance with regulatory standards to optimize perioperative operations and patient experience. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Required Education

• High school diploma or GED.

Required Work Experience

• At least 1 year of experience in a healthcare setting, preferably with scheduling responsibilities

Required Licenses, Certifications, And Registrations

• Basic Life Support (BLS) certification required for office-based positions only (must be obtained within 90 days of hire)

Skills

• Proficiency with scheduling software and electronic health records (EHR), preferably Epic


• Strong verbal and written communication skills


• Ability to coordinate multiple tasks and prioritize effectively


• Attention to detail and accuracy in data entry


• Ability to maintain confidentiality and comply with HIPAA regulations


• Customer service orientation


• Critical thinking and problem-solving skills


• Basic understanding of medical terminology

Competencies

• Employee is trained and competent with the universal protocol


• Employee is trained and competent in disaster planning


• Employee is trained and competent in hand hygiene

Preferred Qualifications

• Associate's degree in a healthcare-related field

Preferred Work Experience

• 2 or more years of experience in healthcare, with direct experience in surgical or procedural scheduling

Preferred Licenses, Certifications, And Registrations

• Certification in medical scheduling or related area

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.