Medical Scheduler - Bilingual Required

Family Health Centers, Inc.; Okanogan (WA); On-site; USD 25,000 - 27,000; Full time

Job summary

Family Health Centers, Inc. in Okanogan, WA is seeking a Medical Scheduler who is bilingual in English and Spanish. No prior medical experience is required; we provide hands-on training on scheduling systems and patient management.

The role includes scheduling appointments, optimizing provider calendars, updating patient data and insurance verification, and generating reports to measure clinic access. Strong communication and attention to detail are essential to help the community access care.

Qualifications

• Must be bilingual in English and Spanish (spoken and written).
• Education: High School Diploma or GED equivalent.
• Skills: basic reading, writing, and math; comfortable using basic computer programs.

Responsibilities

• Schedule regular and preventive medical visits for new and established patients; contact patients due or overdue for exams using recall protocols.
• Manage provider schedules and track appointment fill rates to ensure maximum availability.
• Update demographic information and verify insurance coverage for all scheduled visits.
• Use reporting tools to monitor patient lists, unduplicated patient counts, and clinic access metrics.
• Answer phone calls and assist patients with general questions warmly and professionally.

Skills

Reading skills

Writing skills

Math skills

Computer basics

Education

High School Diploma or GED

Tools

Basic computer programs

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Scheduler - Bilingual Required

Full Time 1.0 FTE Okanogan, WA, US 1 Attachments

Salary Range: $18.04 To $19.70 Hourly

Medical Scheduler – Start Your Career in Healthcare! (We Will Train You)

Location: Okanogan, Washington

Position Type: Full-Time

Looking to Launch a New Career in Healthcare? No Prior Medical Experience Needed!

If you are motivated, organized, and love working with people, this is the perfect opportunity to begin a new career! We are seeking a compassionate, detail-oriented Medical Scheduler to join our growing healthcare team.

Never worked in medical scheduling before? No problem—we will train you! We provide complete hands-on training on our systems, scheduling protocols, and reports to set you up for success from day one.

About the Role

As a Medical Scheduler, you play a vital role in patient care. You will be the primary point of contact for helping patients book essential appointments, maintaining optimal clinic schedules, and ensuring maximum access to healthcare services for our community.

Key Responsibilities

Patient Scheduling & Outreach: Schedule regular and preventive medical visits for new and established patients; use recall protocols to contact patients due or overdue for exams.

Schedule Optimization: Work under the clinic manager's direction to manage provider schedules, track appointment fill rates, and ensure maximum appointment availability.

Patient Data & Insurance: Accurately update demographic information and verify insurance coverage for all scheduled visits.

Reporting & Tracking: Use report tools (EPM Server) to monitor patient lists, unduplicated patient counts, and clinic access metrics.

Administrative Support: Answer phone calls and assist patients with general questions and information requests warmly and professionally.

What We Are Looking For

Language: Must be bilingual in English and Spanish (spoken and written).

Education: High School Diploma or GED equivalent.

Skills: Strong basic reading, writing, and math skills; comfortable using basic computer programs.

Attitude: A team player with strong communication skills, great attention to detail, and a desire to learn!

Why Join Us?

Paid On-the-Job Training: We teach you everything you need to know about medical scheduling systems, PCMH protocols, and patient management.

Career Growth: Gain hands-on healthcare administration experience that opens doors for future advancement.

Community Impact: Help patients access essential, preventive healthcare when they need it most.