Medical Scheduler

UofL Health; Louisville (KY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading health organization seeks a Medical Scheduler to join their team in Louisville, KY. You will be responsible for scheduling appointments and procedures, ensuring clear communication with patients to facilitate health care processes. Ideal candidates will demonstrate strong scheduling and patient interaction skills within a healthcare setting.

Qualifications

• Assists staff by scheduling patient appointments.
• Maintains compliance with HIPAA and company policies.
• Uses hospital systems for scheduling and patient instructions.

Responsibilities

• Schedules follow up visits and procedures for patients.
• Discusses instructions with patients to ensure understanding.
• Maintains confidentiality in all patient interactions.

Skills

Patient Interaction

Scheduling

Communication

Tools

Epic

Centricity Business

Job description

Primary Location:

JHHS - Rudd Heart Lung - ULP - CMG

Address:

201 Abraham Flexner WayLouisville, KY 40202

Shift:

First Shift (United States of America)

Job Description Summary:

The Medical Scheduler is an individual who assists the staff and physician by scheduling patients for appropriate follow up appointments and necessary tests and procedures. The Scheduler functions as a member of the healthcare team with responsibilities that commensurate with educational preparation and demonstrated competencies. Direct patient interaction is provided to patients of all ages.

Job Description:

Essential Functions:

• Schedules follow up/return visits to our office for patients

• Obtains appropriate pre-certification and pre-authorizations, as needed

• Schedules medical tests and procedures for patients

• Discusses patient instructions for procedures with patient so patient has clear understanding of what is expected

• Calls patients to schedule procedures and give instructions over phone with follow-up letter with instructions

• Uses Epic, Centricity Business, online paging systems and retrieves information from other hospital systems

Other Functions:

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description: