Medical Referral & Insurance Coordinator

Bon Secours; Norfolk (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Tuition assistance

Job summary

Bon Secours is seeking aReferral & Insurance Specialist for Depaul Medical Associates to manage referrals, insurance authorizations, and billing processes. You will verify coverage, schedule tests and physician visits, and assist patients with billing questions.

The role emphasizes accurate data entry, timely communication, and collaborative care within a busy medical office. The ideal candidate has 2–3 years in a related medical field, with experience in processing referrals, and a focus on

Qualifications

• 2–3 years in a related medical field with referral processing experience.
• High school diploma or GED required.
• Strong attention to detail and customer service skills.

Responsibilities

• Obtain authorizations from insurance for referrals.
• Schedule testing and physician appointments.
• Verify eligibility/coverage for referrals.
• Enter and update patient and charge information in billing system.
• Assist patients with billing questions and balance resolution.
• Post payments and daily deposits.
• Support with coding and error resolution.

Skills

Referral processing

Healthcare billing

Customer service

Education

High School Diploma or GED

Tools

Billing software

Job description

Bon Secours is seeking aReferral & Insurance Specialist for Depaul Medical Associates to manage referrals, insurance authorizations, and billing processes. You will verify coverage, schedule tests and physician visits, and assist patients with billing questions.

The role emphasizes accurate data entry, timely communication, and collaborative care within a busy medical office. The ideal candidate has 2–3 years in a related medical field, with experience in processing referrals, and a focus on