Compassionate Referral & Insurance Specialist

Bon Secours Mercy Health; Norfolk (VA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision coverage

Paid time off

Job summary

Bon Secours Mercy Health seeks a Referral & Insurance Specialist at Ghent Station Medical Office Building to obtain authorizations, verify eligibility, and schedule testing or physician appointments. You will handle billing questions, post payments, and maintain accurate patient data to support seamless care coordination.

The role requires 2-3 years in a related medical field, with a focus on referrals and insurance processing. Benefits include competitive pay and professional development.

Qualifications

• High School Diploma or GED required.
• 2-3 years of experience in a related medical field with experience in processing referrals preferred.

Responsibilities

• Obtains authorizations from insurance companies for referrals to physicians/medical facilities and/or procedures/testing.
• Schedules appointments for testing at medical facilities or with physicians.
• Verifies eligibility/coverage for referral/testing via phone/fax/Internet.
• Gathers charge information and enters all pertinent charge and patient demographic information into the billing system.
• Post all payments and make daily deposits.
• Assists patients with billing questions and account balance resolution.
• Promotes a positive and helpful climate for interdepartmental relationships.

Education

High School Diploma or GED

Job description

Bon Secours Mercy Health seeks a Referral & Insurance Specialist at Ghent Station Medical Office Building to obtain authorizations, verify eligibility, and schedule testing or physician appointments. You will handle billing questions, post payments, and maintain accurate patient data to support seamless care coordination.

The role requires 2-3 years in a related medical field, with a focus on referrals and insurance processing. Benefits include competitive pay and professional development.