Medical Records & ROI Coordinator

datavant2; Westminster (MD); On-site; USD 21,000 - 25,000; Full time

Job summary

Datavant is seeking a Health Information Specialist to manage front desk duties, handle medical record requests, and support HIPAA-compliant workflows in Westminster, MD. The role involves patient interactions, data entry, and coordinating with providers and requestors.

Ideal candidates will have a high school diploma, strong data entry skills, and the ability to work overtime during peak periods. Proficiency with standard office equipment and clear English communication are required.

Qualifications

• High school diploma or equivalent (Accredited Institute recognized by the State Dept. of Education).
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable using phones, faxes, printers and other office equipment.
• Professional verbal and written communication in English.

Responsibilities

• Serve as the front desk contact for patient walk-ins requesting medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and timely.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with data entry and email tasks.
• Ensure HIPAA privacy compliance and facility policies.

Skills

Data entry

Communication

Detail oriented

HIPAA awareness

Education

High school diploma or equivalent

Job description

Datavant is seeking a Health Information Specialist to manage front desk duties, handle medical record requests, and support HIPAA-compliant workflows in Westminster, MD. The role involves patient interactions, data entry, and coordinating with providers and requestors.

Ideal candidates will have a high school diploma, strong data entry skills, and the ability to work overtime during peak periods. Proficiency with standard office equipment and clear English communication are required.