Medical Records Representative

OrthoArizona; Chandler (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

PTO package

Medical plan options

Health Savings Account

Job summary

OrthoArizona in Chandler, AZ is seeking a Medical Records Representative to manage patient records, route and import external documents, and ensure HIPAA compliance. The role supports multiple departments and contributes to accurate, timely information flow.

Ideal candidates have experience with EMR systems, strong communication skills, and a commitment to training others and upholding SOPs. This is a full-time position with robust benefits in a fast-growing orthopedic organization.

Qualifications

• Knowledge of Health Information Management Systems.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Complete and maintain compliance training.
• Understand/Perform training on practice management software.
• Continue to expand knowledge of practice management software as updates occur.
• Understand all Standard Operating Procedures.
• Working knowledge of HIPAA and PHI.

Responsibilities

• Transmit, retrieve, route, mail, fax patient records as required.
• Route, deliver, and import all external records and correspondence.
• Review all medical record requests for accuracy and provides requested information.
• Work with all departments for proper routing of documents.
• Follow medical record policies and procedures.
• Work as liaison between patients and HIPAA officer as needed.
• Process mail daily and distributes it to appropriate departments.
• Assist in training and orienting of new staff.
• All other duties as assigned.
• Using state or federally regulated websites may require personal login credentials.

Skills

Health Information Systems

Computer skills

Written & verbal communication

Compliance training

Practice management software

HIPAA knowledge

EMR familiarity

Ongoing learning

Education

High School diploma or GED

1 year medical office experience

EMR training/education

Tools

EMR software

Microsoft Office

Job description

Anticipate patient needs, exceed expectations, and create lifelong memories.

An orthopedic practice that is made up of over 70 premier specialists, specializing in sports medicine, joint replacement, arthroscopy, fractures, arthritis, and general orthopedic conditions in adult and pediatric patients. OrthoArizona offers a wide variety of services that include advanced imaging, physical therapy, diagnostic testing, casting, durable medical equipment, and workers’ compensation.

We are looking for employees who want to work for a fast-growing organization with a strong reputation for providing comprehensive, high-quality musculoskeletal care. We need professionals who share our vision and the commitment to see it through.

General Employee Benefits

We are committed to providing the best benefits options to our employees so we can support their health, wellness, and happiness.

Position:Medical Records Representative

Location: Chandler (Southeast Hub), AZ

Job Id:4189

# of Openings:1

Medical Records Representative

About OrthoArizona:

At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors.

As a Medical Records Representative with OrthoArizona, you will get to:

• Transmit, retrieve, route, mail, fax patient records as required.
• Route, deliver, and import all external records and correspondence.
• Review all medical record requests for accuracy and provides requested information.
• Work with all departments for proper routing of documents.
• Follow medical record policies and procedures.
• Work as liaison between patients and HIPAA officer as needed.
• Process mail daily and distributes it to appropriate departments.
• Assist in training and orienting of new staff.
• All other duties as assigned.
• **Using state or federally regulated websites may require personal login credentials.

Qualifications:

• Knowledge of Health Information Management Systems.
• Working knowledge of computer programs.
• Excellent written and verbal communication skills.
• Complete and maintain compliance training.
• Understand/Perform training on practice management software.
• Continue to expand knowledge of practice management software as updates occur.
• Understand all Standard Operating Procedures.
• Working knowledge of HIPAA and PHI.

Minimum Qualifications:

• High School diploma or GED.
• One year of experience in a medical office.

Preferred Qualifications:

• Previous experience using an electronic medical record (EMR).
• Completion of Medical Records / Health Information Management educational program.

Full Time Benefits:

• Robust paid time off package including, sick time, holidays, & paid time off!
• Medical with multiple different plan options.
• Health Savings account + company contributions.