Medical Records Coordinator

Reid Hospital & Health Care Services, Inc.; United States; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Daycare

Doordash

Daily Pay

Therapy dogs

Massages

Forbes rated Best Places to Work 2022

Job summary

Reid Health is seeking a Medical Records Coordinator to maintain complete, accurate medical records and support coordinated care under PACE guidelines. This role manages EMR documentation, scanning, and routing of records from internal and external sources to support continuity of care and care planning.

The candidate will ensure records are complete, compliant with HIM guidelines, and accessible to the Interdisciplinary Team for timely follow-up. Prior billing/coding experience is valued.

Qualifications

• Associate degree or equivalent experience required.
• Experience with clinical and related professional billing and coding is preferred.

Responsibilities

• Maintain internal EMR system documentation and workflows.
• Ensure records are complete, accurate, and compliant with policies and CMS/PACE requirements.
• Coordinate collection, review, and routing of medical records from internal and external sources.
• Upload weekly records from vendors for IDT review and care planning.
• Prepare paper records for scanning per HIM guidelines.
• Route lab results to ordering providers for follow-up and review.
• Collaborate with the clinic team and participate in daily clinical huddles.

Skills

EMR documentation

Records management

Regulatory compliance

Interdisciplinary coordination

Education

Associate degree or equivalent experience

Tools

EMR software

Billing/Coding systems

Job description

Medical Records Coordinator 0106 PACE Schedule: Day Shift. Monday-Friday, 8 AM to 4:30 PM

About the Position The Medical Records Coordinator is responsible for maintaining complete, accurate, confidential, and timely participant medical records in accordance with organizational policies, HIM guidelines, and CMS PACE requirements. This position coordinates the collection, review, scanning, electronic filing, and routing of medical records and clinical documentation from internal and external sources to support continuity of care, clinical follow-up, and care planning.

Overview of Responsibilities

• Maintain internal EMR system documentation and system-related workflow processes.
• Seek to improve current medical record keeping processes by studying practice, procedures, problems, and trends.
• Evaluate policies and procedures related to the internal charge process flow in relation to EMR.
• Ensures each participant’s medical record is complete, accurate, current, and maintained in accordance with organizational policies and regulatory requirements.
• Reviews all external appointments and obtains relevant medical records and documentation. Routes records to PACE providers to support coordination of care, clinical follow-up, and appropriate orders.
• Obtains weekly medical records and documentation from contracted vendors and uploads records into the electronic medical record for review, care planning, and follow-up by the Interdisciplinary Team (IDT).
• Prepares paper-based medical records and documentation for scanning in accordance with Health Information Management (HIM) guidelines and established procedures.
• Ensures all laboratory results are accurately routed to the ordering provider for review and appropriate follow-up.
• Ensures records and documentation from emergency department visits and hospitalizations are obtained and promptly routed to the Primary Care Provider (PCP) for review and continuity of care.
• Assists the Scheduler, as needed, in coordinating participant appointments in a timely manner and in accordance with CMS requirements and organizational standards.
• Provides support to the Participant Service Coordinator, as needed, to facilitate timely and effective participant services.
• Collaborates with the clinic team and actively participates in the daily clinical huddle to support communication, care coordination, and participant needs.
• Maintains accurate and organized records of Interdisciplinary Team (IDT) meetings and related documentation.
• Maintain confidence and protect operations by keeping all information confidential.
• Contribute to the team effort by accomplishing all related tasks and other duties as required or assigned.
• Complies with CMS PACE regulations as they pertain to this role.
• Actively participate in Quality Improvement initiatives in coordination with Quality Assurance Manager.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education & Experience

• Minimum Education Required: Associate degree in related field. In lieu of degree, 2+ years’ work experience and/or trade school is acceptable.
• Minimum Experience Required: Experience with clinical and related professional billing and coding, medical terminology; implementation of electronic medical record system.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

Reid Health's inpatient hospital is a 189-bed, regional referral center with a Level lll Trauma Center and a Primary Stroke Center designation. Reid Health's outpatient services include more than 40 specialties and sub-specialties throughout an eight-county service area. With more than 3,100 employees, 100 volunteers, and 170 healthcare clinicians on staff, Reid Health believes in wholeness -- in body, mind, and spirit.

The minute you step through Reid's doors, you'll be surrounded by friendly faces. Each of our employees plays an important role in the friendly and caring environment we call Reid Health. It's more than a place to work. Reid team members are involved in and care for our community, fostering a sense of belonging and camaraderie. They are the reason our patients feel safe and cared for. And they are the reason Reid Health is ranked among the best in quality care.

Reid Health is looking to add to its family with service-minded individuals like you. Whether you come from a clinical background or simply want to work in an environment that allows you to pursue your passions of service to others, we have opportunities for people just like you. Find yourself at Reid Health.

• Daycare, Doordash, Daily Pay, therapy dogs, massages, Forbes rated Best Places to Work 2022

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Reid Health.

Therefore, Reid Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, gender identity, veteran or military status, genetic information, or any other factor protected by law. This applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.