Mgr-Physician Practice

Reid Hospital & Health Care Services, Inc.; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Daycare

Doordash

Daily Pay

therapy dogs

massages

Job summary

Reid Health is seeking a Manager for Physician Practice (Primary Care) to lead day-to-day operations of the Conn Schedule clinic. You will supervise staff, optimize patient flow, ensure HIPAA compliance, and partner with physicians to meet service and quality targets while maintaining a positive patient experience.

This role requires strong leadership, scheduling expertise with Kronos/Timekeeper, and a commitment to Reid Health mission.

Qualifications

• Education required: Associate degree in health administration or related field; five years supervisory experience may substitute.
• Experience: minimum 3 years in a health care practice.
• Strong leadership and communication skills.

Responsibilities

• Plan and manage clinic schedules and staffing to ensure daily workflow.
• Ensure HIPAA compliance and protect PHI.
• Oversee patient flow, service quality, and patient satisfaction initiatives.
• Supervise staff, conduct evaluations, and coordinate with physicians.

Skills

Staff management

Communication

EMR navigation

Scheduling

Education

Associate degree in health administration

Bachelor's degree preferred

Tools

Kronos Scheduler

Timekeeper

Job description

Mgr-Physician Practice 4690-RH Primary Care Conn Schedule: Day Shift. 40 hours weekly. 8:00am – 5:00pm

Overview of Responsibilities

• Supports and adheres to Commitment to Excellence goals in Clinical Quality, Service Quality, Community Value and Business Literacy. Responsible for ensuring hard wires are implemented and followed.
• Focuses on patient satisfaction by identifying and acting on opportunities for improvement.
• Follows the RHPA guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
• Understands Compliance and Regulatory issues regarding employed physician practices.
• Ability to learn and navigate network EMR.
• Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the Reid Health Mission.
• Maintains established RHPA Provider Network policies, procedures, objectives, quality assurance, safety, environmental and infection control.
• Manages staffing schedules and timekeeping with Kronos Scheduler and Timekeeper.
• Manages the daily operations of the office by monitoring the schedule, the patient flow, and addressing any problems that arise during the day. Independently makes decisions that affect the daily operations of the practice.
• Establish major schedules, task assignments and allocation of manpower, space and equipment to ensure a positive daily workflow and conformance with commitments for assigned clinics/practices.
• Direct various personnel functions including, but not limited to, hiring, performance appraisals, promotions, transfers and vacation schedules.
• Functions as a liaison between staff and physician.
• Provides effective and timely communication of office status to physicians, staff and Clinical Supervisor/Manager.
• Provides direction and orientation as required to clinic’s office staff to ensure the practice meets planned statistical targets, productivity standards, quality and risk requirements, and patient satisfaction goals.
• Evaluate performances and recommends merit increases, promotions and disciplinary actions in a timely manner. Interviews and recommends hiring and termination of staff in accordance with approved policies.
• Ensures the effective implementation of job descriptions, personnel policies and payroll practices.
• Supervises and/or performs financial reconciliation process, analysis and reporting functions.
• Ensures all deposit logs and clinical logs are submitted within designated timeframes.
• Maximizes collections and reimbursements by ensuring that claims are filed correctly and in a timely fashion. Monitor insurance reimbursements. Negotiate payment arrangements when appropriate.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Education & Experience

• Education Required: Associate degree in health administration, business administration, management and organizational development, or equivalent. Five (5) years of relevant practice or supervisory experience will be considered in lieu of degree.
• Education Preferred: Bachelor’s degree in health administration, business administration, management and organizational development, or equivalent.
• Experience Required: Minimum of 3 years of experience in a health care practice.

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

Reid Health's inpatient hospital is a 189-bed, regional referral center with a Level lll Trauma Center and a Primary Stroke Center designation. Reid Health's outpatient services include more than 40 specialties and sub-specialties throughout an eight-county service area. With more than 3,100 employees, 100 volunteers, and 170 healthcare clinicians on staff, Reid Health believes in wholeness -- in body, mind, and spirit. The minute you step through Reid's doors, you'll be surrounded by friendly faces. Each of our employees plays an important role in the friendly and caring environment we call Reid Health. It's more than a place to work. Reid team members are involved in and care for our community, fostering a sense of belonging and camaraderie. They are the reason our patients feel safe and cared for. And they are the reason Reid Health is ranked among the best in quality care. Reid Health is looking to add to its family with service-minded individuals like you. Whether you come from a clinical background or simply want to work in an environment that allows you to pursue your passions of service to others, we have opportunities for people just like you. Find yourself at Reid Health.

• Daycare
• Doordash
• Daily Pay
• therapy dogs
• massages

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Reid Health. Therefore, Reid Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, gender identity, veteran or military status, genetic information, or any other factor protected by law. This applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

Reid Health does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any employee or other representative at Reid Health via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by Reid Health. Please be aware: Across the country there has been an increase in job offer scams. Reid Health has taken measures to protect ourselves from this. Our hiring practices do require face to face interviews and on-site visits prior to offers of employment.