Medical Records Coordinator

Piedmont Health Services, Inc.; Moncure (NC); On-site; USD 50,557,920 - 68,053,440; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short/Long Disability

403(b) Plan

Paid Holidays

CME

Job summary

Piedmont Health Services, Inc. in Moncure, NC seeks a Medical Records Coordinator to manage and safeguard patient records at the Moncure CHC location.

You will handle record requests, ensure timely retrieval, and maintain HIPAA privacy standards, supporting clinicians and administration. A strong emphasis on accuracy and confidentiality is required.

This role offers day-shift hours, competitive pay, and benefits; prior medical office experience is valued.

Qualifications

• Education: High school diploma; Associate's degree preferred in related field.
• Experience: Minimum of 2 years in medical office administration or related role.

Responsibilities

• Assist with managing, organizing, and maintaining all patient medical records.
• Respond to requests for medical records from providers, patients, or legal entities, ensuring timely and accurate retrieval.
• Ensure privacy and HIPAA compliance in handling patient information, track release of information, and support the team in data management.

Skills

Excellent communication skills

Education

High school diploma

Associate's Degree preferred

Job description

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Medical Records Coordinator

Department - Admin/PCC

Reports to - Center Manager

Benefits

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position:

• Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559
• Schedule: Monday 8:00am - 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am - 8:00pm, Friday 8:00am - 1:00pm

Job Duties

The Medical Records Coordinator is responsible for assisting with managing, organizing, and maintaining all PHS patient medical records. In addition, this individual will respond to requests for medical records from healthcare providers, patients, or legal entities, ensuring timely and accurate retrieval. They will ensure that patient records are handled in accordance with privacy laws, such as HIPAA. They will also track the release of information and support the healthcare team in managing patient data efficiently and securely.

Qualifications

Education: High school diploma. Associates Degree preferred in related field

Current/valid License: none

Experience

• Internal and External application are accepted
• External Applicants must have a minimum of 2-years’ experience in medical office administration and or referral management
• Internal Applicant must be on the job at least 1 year with no documented performance issues with in the last year.
• Excellent communication skills required.

Pay Range: $17.66 - $23.74

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.