Medical Records Coordinator

Socket.dev; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Voluntary benefits

401(k)

Tuition reimbursement

PTO

Job summary

Ackerman Cancer Center in Jacksonville, FL is seeking a Medical Records Coordinator to ensure accurate, timely, and compliant management of patient records and related documentation. This role collaborates with clinical and administrative teams to support patient care and regulatory adherence.

The position offers a comprehensive benefits package and requires attention to detail, strong organization, and proficiency with EMR systems and Microsoft Office.

Qualifications

• Associate’s or bachelor’s degree required.
• 1+ year of medical records and PCP authorization experience.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Collect, review, and maintain patient medical records for accuracy.
• Obtain PCP authorizations and coordinate supporting documents.
• Perform quality checks and audits for regulatory compliance.
• Process requests for release of records per HIPAA with detailed logs.
• Update EMR to ensure current and accurate documentation.
• File, retain, and archive records per policies.
• Generate reports for records management and compliance.
• Identify process improvements in documentation workflow.
• Support clinic staff with records management and administrative tasks.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Microsoft Office

Education

Associate’s or Bachelor’s Degree

Tools

EMR systems

Job description

BE A PART OF THE ACKERMAN ADVANTAGE!

Ackerman Cancer Center, a leader in cancer treatment and the world's first physician-owned proton therapy center, is seeking a dedicated and detail-oriented Medical Records Coordinator to join our team. We are committed to delivering innovative, patient-centered care while fostering a supportive workplace that promotes a positive work-life balance for our team members.

We offer a comprehensive benefits package including medical, dental, and vision coverage, voluntary benefits, a 401(k) retirement plan, tuition reimbursement, and generous paid time off (PTO).

Position Overview

The Medical Records Coordinator ensures accurate, timely, and compliant management of patient medical records and supporting documentation, including obtaining PCP authorizations as needed. This role works closely with clinical and administrative teams to maintain record integrity, support patient care, and ensure adherence to all regulatory requirements.

Key Responsibilities

• Collect, review, and maintain patient medical records, ensuring accuracy and completeness.
• Obtain PCP authorizations and coordinate supporting documentation to support timely patient care and accurate recordkeeping.
• Perform quality checks and audits on records to maintain compliance with internal policies and regulatory standards.
• Process requests for release of medical records in compliance with HIPAA and maintain detailed release logs.
• Track and update electronic medical records (EMR) to ensure current and accurate documentation.
• File, retain, and archive records in accordance with company policies and regulatory requirements.
• Generate reports to support records management and compliance tracking.
• Identify opportunities to improve documentation processes and workflow efficiency.
• Support clinic staff with medical records management and related administrative tasks.

Requirements

Required

• Associate’s or Bachelor’s Degree
• 1+ years of experience managing medical records and PCP authorizations
• Strong attention to detail and organizational skills
• Excellent communication skills
• Professional, friendly, and confident interpersonal skills
• Proficiency in Microsoft Office (Excel, Outlook, Word) and standard office equipment

Preferred

• Prior experience in a medical office setting
• Experience working with Electronic Medical Records (EMRs)
• Experience obtaining PCP authorizations and managing medical records
• Familiarity with HIPAA compliance and records management best practices

Hours:

Monday - Friday, 8:00 AM - 4:30 PM