Medical Records & Compliance Specialist

Argus Community, Inc.; New York (NY); On-site; USD 42,000 - 50,000; Full time

Job summary

Argus Community, Inc. is seeking a Medical Records & Compliance Coordinator in Bronx, NY to manage timely processing of medical records requests across affiliate programs, ensuring HIPAA/42 CFR Part 2 compliance.

This entry-level role suits detail-oriented self-starters who can handle high volume and support the Compliance Department with admin tasks. The role requires organization, reliability, and ability to work independently in a fast-paced setting, with strong Microsoft Office skills and

Qualifications

• Minimum 0-2 years of office administration, medical records, health information, or related experience.
• Working knowledge of HIPAA and confidentiality requirements; familiarity with 42 CFR Part 2 a plus (training will be provided).
• Exceptional organizational skills with the ability to manage a high volume of requests and multiple deadlines simultaneously.
• Excellent verbal and written communication skills.
• Can be depended on to complete work in a timely, accurate, and thorough manner.
• Exhibits a professional manner in dealing with others and works to maintain constructive working relationships.
• High degree of discretion and sound judgment when handling sensitive and confidential information.
• Comfortable working independently and prioritizing competing tasks in a lean-staffed department.
• Must be proficient in Microsoft Office programs, including Word, Excel, and PowerPoint; comfort with electronic health record (EHR) systems and scanning/document management tools preferred.

Responsibilities

• Process incoming requests for medical records from clients, attorneys, insurance companies, government agencies, and other authorized parties in a timely and accurate manner.
• Verify the validity of authorizations and consents prior to releasing PHI, ensuring HIPAA and 42 CFR Part 2 compliance.
• Maintain a tracking log of all records requests and monitor turnaround times with high volume in mind.
• Retrieve, copy, scan, upload, and file medical records and related documentation across multiple program sites.
• Respond to subpoenas, court orders, and legal requests for records in coordination with the VP of Compliance and legal counsel.
• Communicate professionally with clients, external requestors, and internal staff regarding status of records requests.
• Maintain strict confidentiality of client information per agency policy and applicable law.
• Assist the Compliance Department with general administrative support and audits/regulatory reviews.
• Support internal chart audits, billing audits, and quality assurance reviews by pulling records and organizing documentation.
• Help maintain the department's policy and procedure library; ensure documents are current.
• Assist with tracking incident reports and corrective action plans as assigned.
• Identify opportunities to streamline the records request process and reduce backlog.

Skills

Organizational skills

Verbal & written comms

Attention to detail

Discretion

Professional demeanor

Microsoft Office

HIPAA knowledge

Independent work

EHR familiarity

Education

High School Diploma or GED

Associate's degree in health information management

Tools

Microsoft Word

Excel

PowerPoint

EHR systems

Job description

Argus Community, Inc. is seeking a Medical Records & Compliance Coordinator in Bronx, NY to manage timely processing of medical records requests across affiliate programs, ensuring HIPAA/42 CFR Part 2 compliance.

This entry-level role suits detail-oriented self-starters who can handle high volume and support the Compliance Department with admin tasks. The role requires organization, reliability, and ability to work independently in a fast-paced setting, with strong Microsoft Office skills and