Medical Records Clerk

Stars Behavioral Health Group; United States; On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Mileage reimbursement

Cell phone/Internet stipend

Comprehensive benefits package

Paid CEU opportunities

Job summary

Stars Behavioral Health Group seeks a Medical Records Clerk in Fresno, CA. This on-site role handles patient information entry, document review, and scanning into the EMR, with occasional front-desk duties. Training and supervision for AMFT/ACSW/APCC hours may be provided.

The position follows a Monday–Friday, 8:00 AM–5:00 PM schedule with a competitive hourly wage and a robust benefits package including mileage reimbursement and CEU opportunities.

Qualifications

• Two years general office experience required; one year in a medical setting with clerical experience in opening/closing medical records or front-office receptionist experience preferred.
• Education: High School graduate or equivalent; an associate degree or secretarial diploma preferred.

Responsibilities

• Enter client information into the EMR system with accuracy.
• Review documents for accuracy and completeness.
• Scan and file records in the electronic medical records system.
• Greet visitors, answer phones, and assist with front desk operations.

Skills

Medical records

Front desk experience

Data entry

Office administration

Customer service

Education

High School diploma

Associate degree or secretarial diploma preferred

Job description

Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

• Job Title: Medical Records Clerk
• Division/Program: Central Star Outpatient Program
• Starting Compensation: 19.65 - 20.00 USD Per Hour
• Working Location: Fresno, CA (On-Site)
• Working Hours/Shift: Monday - Friday 8:00 AM - 5:00 PM

Why Join Our Team?

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
• Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

• Education: High School graduate or equivalent required. Associate degree or technical/vocational/secretarial school diploma preferred.
• Experience Two (2) years general office experience required; one (1) year in an inpatient or outpatient medical setting with clerical experience in opening and closing medical records AND/OR front-office receptionist experience preferred.

How you will make a difference:

• Provided administrative support by entering client information, reviewing documents for accuracy, and scanning records into the electronic medical records system.
• Maintained data in tracking systems, scheduled appointments for psychiatrists, and assisted with front desk operations, including greeting visitors, answering phones, and processing mail.
• Ordered office supplies, maintained office equipment, audited scanned client records for errors or missing documents, and ensured corrections were completed.
• Also provided telephone support by directing calls, taking messages, and offering coverage for other Community Services staff and programs as needed.

Division/Program Overview:

• Population Served: Serves clients (ages 16-24)
• Facility & Setting: Outpatient community-based services and support.
• Deliver client services throughout Fresno County within designated county limits.
• May be required to transport clients/client family members utilizing personal vehicle.
• Clinical Services: Individual and family Counseling.
• Skills & Services: Medication management, Housing, Education, and Vocational Support services.

Role specific Benefits & Reimbursements:

• Mileage reimbursement included at a rate of $0.85 per mile
• Monthly stipend included (Cell phone / Internet)

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

Join an organization dedicated to improving lives and supporting those facing mental health and behavioral challenges. At Stars Behavioral Health Group, we are seeking passionate professionals ready to make a lasting, positive impact on children, youth, families, and adults across California. As a leading statewide provider, SBHG brings together over 2,000 professionals across 70+ specialized programs and 60+ locations, delivering compassionate care to more than 40,000 individuals each year.

We are committed to diversity as we believe exceptional care begins with a diverse team. SBHG is deeply committed to fostering an inclusive work environment that celebrates LGBTQ+, cultural, racial, and ethnic diversity across every level of our organization.