Medical Records Assistant

Sagewood; Phoenix (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO: 16 days first year (+2 personal,

401K + employer match

Scholarship program

Tuition Reimbursement

$4 Daily Lunch Specials

Annual bonuses and merit increases

Orientation and professional growth

Positive team environment

Job summary

Sagewood is seeking a Medical Records Assistant at Acacia Health Center in the Phoenix area. The role involves managing the medical records system, scheduling resident appointments, and coordinating transportation as needed.

You will ensure records are complete and compliant with privacy regulations while supporting healthcare staff and residents with timely information and documentation.

Qualifications

• Associate degree or Medical Records certificate preferred; high school grad required.
• Experience in health care or medical records preferred.
• Must maintain privacy and regulatory compliance.

Responsibilities

• Organize, file, and maintain medical records in EHR and paper formats.
• Retrieve and prepare files for appointments, procedures, or audits.
• Ensure records are complete, updated, and compliant with privacy laws.
• Support staff with documentation requests and data entry in EHR.
• Scan and index records for seamless electronic access.
• Verify patient information during record updates.
• Schedule appointments and transportation for residents.
• Communicate with residents, families, and staff about appointments.

Skills

English fluency

Interpersonal skills

Computer literacy

Analytical thinking

Attention to detail

Education

Associate degree or Medical Records certificate

Tools

Electronic Health Record (EHR) systems

Job description

Hourly Rate: starting at $18/ hr

Schedule: Monday through Friday 8a-5p

Location: Acacia Health Center

Make a Difference Every Day

Join an amazing team dedicated to enriching the lives of seniors through compassionate care and innovative programs. As the Medical Records Assistant you will be responsible for scheduling resident appointments and setting up transportation as appropriate, communicating with residents, families and staff. This position maintains the medical records system in compliance with corporate, state and federal regulations ensuring proper recording, filing and upkeep of the Health Services residents’ medical records. This role will foster a positive, supportive environment for residents, families, and team members.

Thinking about future growth?

LCS is the second-largest senior living operator in the nation, with over 149 communities in 33 states... and growing! We believe in professional development at every stage of your career. With endless opportunities for advancement, your future with us is limitless. At LCS, Sagewood, and Acacia, we create living experiences that truly enhance the lives of seniors.

Walk through our doors and see the difference in the future with senior living and care. Upscale resort style living located in the beautiful NE Phoenix Valley. Sagewood is nestled in the beautiful desert just off the 101 and Tatum Blvd. just south of the Desert Ridge shopping area and with incredible access to the Mayo Clinic and Hospital. Our Acacia Health Center is 5 stars rated by CMS and provides top tier services for skilled nursing, assisted living and memory support.

You will enjoy:

• Medical, Dental, and Vision Insurance
• PTO: accrue 16 days of PTO your first year (+2 personal days + 6 paid holidays)
• 401K + employer match
• Scholarship (employees plus school aged dependents)
• Tuition Reimbursement
• $4 Daily Lunch Specials - choose from one of our 3 onsite restaurants!
• Annual bonuses and merit increases
• Comprehensive orientation with ongoing support and professional development
• Awesome work environments and great team!

What you'll do:

• Organize, file, and maintain comprehensive medical records in electronic health record (EHR) systems and paper formats
• Retrieve and prepare patient files for appointments, procedures, or audits promptly and accurately
• Ensure all medical records are complete, up-to-date, and compliant with privacy laws and organizational policies
• Assist healthcare staff with documentation requests, data entry, and record updates using EHR platforms
• Scan, index, and digitize paper records to ensure seamless electronic access and storage
• Verify patient information for accuracy during record updates or data entry processes
• Support the confidentiality and security of all medical records by following strict privacy protocols
• Scheduling appointments and transportation to appointments for residents
• Communicating with residents, families and staff regarding resident appointments
• Assisting with proper documentation for resident appointments

Who you are:

1. EDUCATION and EXPERIENCE:
   1. Associate degree or certification in Medical Records preferred. High school graduate required.
   2. One (1) years’ experience working in health care or medical records preferred
2. LANGUAGE SKILLS: Ability to read, write and speak effectively in English.
3. MATHEMATICAL SKILLS: Basic mathematical skills required.
4. REASONING ABILITY: Requires good judgment to plan, perform and set-up sequences within standard procedures.
5. OTHER SKILLS and ABILITIES:
   1. Computer literacy requirred.
   2. Strong interpersonal and communication skills.
   3. Must have an Arizona Fingerprint Clearance card
   4. Requires analysis of facts and information to take action following established guidelines.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Normally works in well lighted, comfortable surroundings. Must be able to concentrate with frequent interruptions. Must be able to sit for up to ninety percent (90%) of the work day. Must have manual dexterity for typing and filing. Occasional walking; frequent bending, reaching and stooping. Must be able to lift and carry up to twenty (20) lbs. independently.
• Flu vaccine required.

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