Medical Records Assistant

Brandon Wilde; Phoenix (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO: 16 days + 2 personal + 6 holidays

401K + employer match

Scholarship program

Tuition Reimbursement

$4 Daily Lunch Specials

Annual bonuses and merit increases

Comprehensive orientation

Positive team environment

Job summary

Acacia Health Center in Phoenix is seeking a Medical Records Assistant to organize, file and maintain patient records in EHR systems and paper formats. You will schedule resident appointments, arrange transportation, and communicate with residents, families and staff to ensure accurate documentation.

The role requires English fluency, a background in medical records, and at least an associate degree or certification.

Qualifications

• Associate degree or certification in Medical Records; high school graduate required.
• One (1) year experience working in health care or medical records preferred.
• Ability to read, write and speak effectively in English.

Responsibilities

• Organize, file, and maintain comprehensive medical records in EHR systems and paper formats.
• Retrieve and prepare patient files for appointments, procedures, or audits promptly and accurately.
• Ensure all medical records are complete, up-to-date, and compliant with privacy laws and organizational policies.
• Assist healthcare staff with documentation requests, data entry, and record updates using EHR platforms.
• Scan, index, and digitize paper records to ensure seamless electronic access and storage.
• Verify patient information for accuracy during record updates or data entry processes.
• Support the confidentiality and security of all medical records by following strict privacy protocols.
• Scheduling appointments and transportation to appointments for residents.
• Communicating with residents, families and staff regarding resident appointments.
• Assisting with proper documentation for resident appointments.

Skills

Computer literacy

Interpersonal skills

Arizona fingerprint clearance

Education

Associate degree or medical records certification

Job description

Hourly Rate: starting at $18/ hr

Schedule: Monday through Friday 8a-5p

Location: Acacia Health Center

Make a Difference Every Day

Join an amazing team dedicated to enriching the lives of seniors through compassionate care and innovative programs. As the Medical Records Assistant you will be responsible for scheduling resident appointments and setting up transportation as appropriate, communicating with residents, families and staff. This position maintains the medical records system in compliance with corporate, state and federal regulations ensuring proper recording, filing and upkeep of the Health Services residents’ medical records. This role will foster a positive, supportive environment for residents, families, and team members.

Thinking about future growth?

LCS is the second-largest senior living operator in the nation, with over 149 communities in 33 states... and growing! We believe in professional development at every stage of your career. With endless opportunities for advancement, your future with us is limitless. At LCS, Sagewood, and Acacia, we create living experiences that truly enhance the lives of seniors.

Walk through our doors and see the difference in the future with senior living and care. Upscale resort style living located in the beautiful NE Phoenix Valley. Sagewood is nestled in the beautiful desert just off the 101 and Tatum Blvd. just south of the Desert Ridge shopping area and with incredible access to the Mayo Clinic and Hospital. Our Acacia Health Center is 5 stars rated by CMS and provides top tier services for skilled nursing, assisted living and memory support.

You will enjoy:

• Medical, Dental, and Vision Insurance
• PTO: accrue 16 days of PTO your first year (+2 personal days + 6 paid holidays)
• 401K + employer match
• Scholarship (employees plus school aged dependents)
• Tuition Reimbursement
• $4 Daily Lunch Specials - choose from one of our 3 onsite restaurants!
• Annual bonuses and merit increases
• Comprehensive orientation with ongoing support and professional development
• Awesome work environments and great team!

What you'll do:

• Organize, file, and maintain comprehensive medical records in electronic health record (EHR) systems and paper formats
• Retrieve and prepare patient files for appointments, procedures, or audits promptly and accurately
• Ensure all medical records are complete, up-to-date, and compliant with privacy laws and organizational policies
• Assist healthcare staff with documentation requests, data entry, and record updates using EHR platforms
• Scan, index, and digitize paper records to ensure seamless electronic access and storage
• Verify patient information for accuracy during record updates or data entry processes
• Support the confidentiality and security of all medical records by following strict privacy protocols
• Scheduling appointments and transportation to appointments for residents
• Communicating with residents, families and staff regarding resident appointments
• Assisting with proper documentation for resident appointments

Who you are:

1. EDUCATION and EXPERIENCE:
   1. Associate degree or certification in Medical Records preferred. High school graduate required.
   2. One (1) years’ experience working in health care or medical records preferred
2. LANGUAGE SKILLS: Ability to read, write and speak effectively in English.
3. MATHEMATICAL SKILLS: Basic mathematical skills required.
4. REASONING ABILITY: Requires good judgment to plan, perform and set-up sequences within standard procedures.
5. OTHER SKILLS and ABILITIES:
   1. Computer literacy requirred.
   2. Strong interpersonal and communication skills.
   3. Must have an Arizona Fingerprint Clearance card
   4. Requires analysis of facts and information to take action following established guidelines.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS:

• Normally works in well lighted, comfortable surroundings. Must be able to concentrate with frequent interruptions. Must be able to sit for up to ninety percent (90%) of the work day. Must have manual dexterity for typing and filing. Occasional walking; frequent bending, reaching and stooping. Must be able to lift and carry up to twenty (20) lbs. independently.
• Flu vaccine required.

EEO Employer