Medical Records Assistant

Vineyard Post Acute; Petaluma (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Benefits (where applicable)

Job summary

Vineyard Post Acute in Petaluma, CA is seeking a highly organized Medical Records Assistant/Receptionist to join our skilled nursing facility. You will support medical records management and provide friendly front-desk service, serving as the first point of contact for visitors, staff and patients.

Responsibilities include maintaining patient records in the EMR, answering calls, coordinating with the Medical Records Director, and performing general clerical tasks while upholding HIPAA privacy

Qualifications

• High school diploma or equivalent required; additional admin or medical office training a plus.
• Healthcare setting experience, especially with medical records, preferred.
• Strong organizational and multitasking abilities are essential.
• Excellent communication, both in person and on the phone, required.

Responsibilities

• Assist the Medical Records Director with managing patient records and ensuring accuracy.
• Input and maintain patient information in the EMR system.
• Answer phone calls, respond to inquiries, and direct visitors or staff.
• Greet visitors and provide courteous front-desk service to patients, families, and staff.
• Perform general clerical tasks such as filing, faxing, and copying while maintaining confidentiality.

Skills

Organizational skills

Communication skills

Multitasking

Confidentiality

Education

High school diploma or equivalent

Administrative or medical office training

Tools

Electronic medical record systems

Job description

Job Title: Medical Records Assistant/Receptionist
Location: Vineyard Post Acute, 101 Monroe St. Petaluma, CA
Schedule: Monday - Friday, 12:30pm - 9:00pm
Starting rate: $19-21 depending on experience

Position Overview

We are seeking a highly organized and motivated individual to join our team as a Medical Records Assistant/Receptionist at our skilled nursing facility. This role is perfect for someone with a passion for healthcare administration, who enjoys both working behind the scenes in medical records and providing excellent customer service at the front desk.

As a Medical Records Assistant/Receptionist, you will work closely with the Medical Records Director to support administrative tasks and maintain accurate patient records. You will also serve as the first point of contact for visitors, staff, and patients at the front desk, ensuring a warm and professional experience for all.

Key Responsibilities

• Assist the Medical Records Director with the management and organization of patient records.
• Ensure patient information is accurately input and maintained in the electronic medical record system.
• Answer phone calls, respond to inquiries, and direct visitors or staff appropriately.
• Greet visitors and provide excellent customer service at the front desk.
• Perform general clerical tasks such as filing, faxing, and photocopying as needed.
• Maintain confidentiality and adhere to privacy regulations regarding patient information (HIPAA compliance).

Qualifications

• High school diploma or equivalent; additional administrative or medical office training is a plus.
• Previous experience in a healthcare setting, especially with medical records.
• Strong organizational and multitasking skills.
• Excellent communication skills, both in person and over the phone.
• Basic computer proficiency and experience with office software.
• Ability to work independently and as part of a team.
• Compassionate and professional demeanor when interacting with patients, families, and staff.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Why Join Us?

• Work in a supportive and collaborative environment.
• Opportunity to gain valuable experience in healthcare administration.
• Competitive hourly pay and benefits (where applicable).

We look forward to hearing from you!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.