Medical Receptionist -Urology - Middlebury

Trinity Health Of New England; Middlebury (CT); On-site; USD 24,000 - 33,000; Full time

Job summary

Trinity Health Of New England seeks an Office Assistant to support patient flow in a Urology practice. You will greet patients, handle phones, schedule appointments, register patients, verify insurance, collect copays, and assist with referrals and chart prep.

Responsibilities include answering calls, routing to the right staff, processing registrations, and providing clerical support to physicians and staff while maintaining accuracy and confidentiality. Day shift, full-time position.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient in Windows and Microsoft Office; accuracy required.

Responsibilities

• Greet and communicate with patients in person or by phone in a courteous, professional manner.
• Answer phones in a timely, courteous manner using appropriate scripting.
• Process calls and route to appropriate staff member/provider.
• Schedule patient appointments based on department protocols to maximize provider productivity.
• Assist with patient registration and insurance verification; copay and POS collections.

Skills

Keyboard skills

Microsoft Office

Windows proficiency

Medical terminology

Education

High school diploma or equivalent

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

You would be responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff. This position supports a Urology specialty office.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Compensation and Benefits

At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range:

$17.50 - $23.80

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.