Medical Receptionist

Trinity Health Of New England; Waterbury (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with employer match

Paid time off

Tuition reimbursement

Life and AD&D insurance

Well-being program

Career growth opportunities

Job summary

Trinity Health Of New England Medical Group in Waterbury, CT, is seeking a Medical Receptionist / Business Services Rep to join the Cardiology team. This full-time role focuses on patient flow, front-desk duties, scheduling, registration, and insurance verification in a busy cardiology practice.

The position offers a day shift, competitive benefits from day one, and opportunities for growth within a mission-driven health system.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or billing department preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficiency with Windows and Microsoft Office; accuracy and dependability.

Responsibilities

• Greet patients and direct them to the appropriate staff or department.
• Answer phones professionally and route calls.
• Schedule appointments and assist with patient registration and referrals.
• Verify insurance, process copays, and manage pre-certifications and authorizations.
• Prepare charts and handle incoming/outgoing faxes; provide clerical support to providers.
• Support workflow to maintain patient flow within the practice.

Skills

Experience in medical office

Medical billing knowledge

Medical terminology knowledge

Excellent keyboard skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our Cardiology team located in Waterbury.

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential

Compensation and Benefits

At Trinity Health Of New England, we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $18.00 -$23.80 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage
• Retirement Savings Program with Employer Match
• Time Off - may include Paid Time Off, Vacation, Sick Time and Holidays
• Tuition Reimbursement and Professional Development Opportunities
• Basic and Supplemental Life and AD&D Insurance
• Well-being Initiative
• Career Growth and Advancement Opportunities within Trinity Health

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.