Medical Receptionist - Urogynecology

Trinity Health; Elmwood (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Trinity Health of New England is seeking a Business Services Representative to enhance patient access within a healthcare setting. Ideal candidates will possess strong communication and customer service skills, ensuring registration, scheduling, and detailed attention to patient care. This role supports our mission to provide exceptional healthcare and improve community wellness.

Benefits

Great benefits start on date of hire

Career growth and advancement potential

Diverse and inclusive culture

Qualifications

• Experience in a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology is a plus.

Responsibilities

• Accurate registration and scheduling of patients.
• Provide positive patient experience and assist with clerical tasks.
• Maintain appointments and assist with customer inquiries.

Skills

Customer Service

Data Entry

Communication

Education

High School Diploma or Equivalent

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Trinity Health Of New England Medical Group is looking for an experienced Business Services Representative (Patient Access / Registration) to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. The BSR is Responsible for the accurate registration, co-pay collection and scheduling of patients within the practices. Assists internal and external customers with all clerical tasks within the office. Individual must communicate in a positive, professional manner and maintain a high level of customer service.

The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients.

Top Reasons to Work at Trinity Health of New England:

• Great benefits start on date of hire
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

Work Hours/Shift:

• Day Shift, 40 hours per week, day shift

You Will Be Responsible For:

• Technical Familiarity: Comfortable with learning new software and ensuring data entry into physician billing software.
• Exceptional Customer Service: Provides positive patient experience from screening incoming patient calls to end of visit.
• Work Efficiency: Maintain schedules and appointments for physicians

Requirements:

• Education: High school diploma or equivalent required
• Ability to pass drug screenings and background checks

Preferred Skills:

• Experience: Experience within a medical office or billing department preferred. Knowledge of patient billing and Medical terminology preferred.

About Trinity Health Of New England:

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.