Medical Receptionist (SIS)(Bilingual, English/Spanish)

SOUTHERN IMAGING SERVICES LLC; Rock Hill (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

Paid holidays

On-the-job training

Opportunities for advancement

Mileage reimbursement

Family atmosphere

Community involvement

Job summary

Southern Imaging Services LLC in Rock Hill, South Carolina, seeks a Medical Receptionist to join our team. You will be the first contact for patients, handling check-in/out and scheduling while supporting office operations.

The ideal candidate has 2+ years in medical front desk, strong computer skills (EMR, Microsoft Office), and is empathetic and team-oriented. Bilingual English/Spanish is a plus; schedule is Mon-Fri 9am-5pm with some weekend hours.

Qualifications

• High School Diploma required; healthcare experience preferred.
• Minimum 2 years in medical office patient services/front desk.
• Excellent computer skills; EMR and MS Office required; 25 wpm.
• Clear written and verbal communication; empathy and professionalism.
• Bilingual English/Spanish preferred due to patient population.

Responsibilities

• Handle scheduling of appointments and respond to non-clinical inquiries.
• Be the first point of contact on the phone and in the office; check-in/out.
• Support Apex team and some marketing/advertising activities.
• Maintain patient flow and high-quality patient care & admin support.

Skills

Medical front desk

EMR

Microsoft Office

Communication

Bilingual English/Spanish

Education

High School Diploma

Tools

EMR

Job description

SOUTHERN IMAGING SERVICES LLC

Job Category

Overview

Description: Southern Imaging Services is a team of friendly, ambitious professionals coming to work to provide exceptional care to our patients while having a great time working together. We are currently looking for a Medical Receptionist to join our highly-motivated and results-driven team in our Rock Hill office. Candidates must have the ability to work hours as assigned and have reliable transportation.

The Medical Receptionist initiates the patient's experience. This is the first person our new patients will speak to on the phone and meet in the office; our meet & greet; our check-in & check-out person. Daily patient flow through the office starts and ends with scheduling appointments and responding to non-clinical questions/requests from patients and staff. In addition, this position supports our Apex team - a sister company, as well as some marketing and advertising activities.

The ideal candidate will have the ability to quickly establish credibility, confidence, and trust with our patients, especially on the phone. The Ideal candidate will need to be Computer / Tech savvy, a quick learner / pass the knowledge by being willing to train. The ideal candidate will be empathic, enthusiastic, a self-starter, a problem-solver, and a strong team player with a positive attitude toward the job and a firm commitment to excellence in Patient Care & Admin Support.

Medical Receptionist Benefits and Perks

• Excellent benefits package including medical, dental, vision,/' and multiple add-ons available.
• Paid time off
• Paid holidays
• Opportunity to learn various specialties
• On-the-job training for new skills, roles
• Various areas and opportunities for advancement
• Family atmosphere
• Community involvement
• Mileage reimbursement and travel stipends are available

Education and Experience

• High School Diploma required. Healthcare experience or Technical School Diploma is highly preferred but not required.
• Minimum 2 years experience in medical office patient services/front desk reception.
• Hands-on experience with patient scheduling, NP paperwork, scanning & uploading documentation.
• Excellent computer skills, both EMR and Microsoft Office required. Keyboard skills 25wpm required.
• Ability to communicate accurately and concisely, written & verbal.
• Excellent interpersonal skills. Must relate well with patients, peers, physicians, and management. Must be genuinely concerned for people, respectful, and able to use diplomacy and tact in tense situations.
• Ability to work in a high-standard stressful environment.
• Mon-Fri a normal 9a-5p when scheduled & Weekend Schedule must be able to start work at 6:20 a.m.

Requirements:

Healthcare setting:

• Office

Schedule:

• Required at Least 1 Weekend Availability
• Bilingual - English/Spanish -As a high volume of our patients are Spanish Speaking

Rock Hill, South Carolina, United States