Medical Receptionist, Primary Care, Downtown, 8a-4:30p

UofL Health, Inc.; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

UofL Health is seeking a friendly and organized receptionist to greet patients, schedule appointments, and maintain accurate records within the EMR system. The role supports physicians and staff while ensuring smooth patient flow and exceptional service.

The position requires a High School Diploma or GED and offers the opportunity to work in a not-for-profit regional health system. Prior healthcare experience is preferred, with HIPAA privacy and security compliance guiding daily tasks.

Qualifications

• High School Diploma or GED is required.
• One year healthcare experience is preferred.

Responsibilities

• Greet patients and direct them appropriately.
• Schedule appointments and maintain records in EMR.
• Check patients in and out of the medical record.
• Assist with patient education and test instructions.

Education

High School Diploma or GED/Equivalent

Job description

Primary Location

UofL Hospital - ULP - AMG

Address

530 South Jackson StreetLouisville, KY 40202

Shift

First Shift (United States of America)

Job Description Summary

UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana.

With more than 14,000 team members - physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.

Job Description

The receptionist serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.

Essential Functions

• Answer phone calls and direct them appropriately
• Check patient into the electronic medical record
• Ensure patient packet questionnaire is complete, if not assist patient in completing
• Address patients questions or needs
• Review M.D. visit orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders)
• Print paperwork for patient education and/or test instructions
• Check patient out of the electronic medical record at completion of visit
• Supports goals of department/organization. Works as a team player by enhancing team effectiveness, supporting, and assisting team members, the department and/or the organization

Other Functions

• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description

Education

• High School Diploma or GED/Equivalent (required)

Experience

• One(1) year healthcare experience (preferred)