Medical Receptionist, Neurosurgery, 8a-4:30p

UofL Health, Inc.; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

UofL Health, Inc. is seeking a Medical Receptionist for the Neurosurgery department in Louisville. The role involves greeting patients, scheduling appointments, and maintaining records and accounts within the electronic medical record system.

Responsibilities include checking patients in and out, answering phones, and directing inquiries while upholding HIPAA privacy and security requirements. A high school diploma is required and healthcare experience is preferred.

Qualifications

• High School Diploma or GED required.
• One year healthcare experience preferred.
• Strong customer service and communication skills.
• Proficient in basic computer skills.

Responsibilities

• Greet patients and help them with check-in.
• Schedule appointments and maintain appointment calendar.
• Maintain patient records and accounts in the EMR.
• Check patients in and out at visit completion and ensure HIPAA compliance.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Education

High School Diploma or GED

Tools

EMR basics

Job description

## Medical Receptionist, Neurosurgery, 8a-4:30pApply: Louisville, Kentucky: Full time: Posted Today: JR 2026-113184# **Primary Location:**JHHS - Outpatient Center - ULP - AMG# **Address:**225 Abraham Flexner WayLouisville, KY 40202# **Shift:**First Shift (United States of America)# **Job Description Summary:**UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. With more than 14,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.# **Job Description:**The receptionist serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.**Essential Functions:*** Answer phone calls and direct them appropriately* Check patient into the electronic medical record* Ensure patient packet questionnaire is complete, if not assist patient in completing* Address patients questions or needs* Review M.D. visit orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders)* Print paperwork for patient education and/or test instructions* Check patient out of the electronic medical record at completion of visit* Supports goals of department/organization. Works as a team player by enhancing team effectiveness, supporting, and assisting team members, the department and/or the organization**Other Functions:*** Maintains compliance with all company policies, procedures and standards of conduct* Complies with HIPAA privacy and security requirements to maintain confidentiality at all times* Performs other duties as assigned# **Additional Job Description:**Education:* High School Diploma or GED/Equivalent (required)Experience:* One(1) year healthcare experience (preferred)**Job Competency:****Knowledge, Skills, and Abilities** critical to this role:* Strong customer service and communication skills* Must understand and be able to perform professional phone etiquette**Language Ability:*** Must be able to communicate effectively in both verbal and written formats**Reasoning Ability****:*** Ability to solve practical problems**Computer Skills:*** Must be proficient with basic computer skills**Additional Responsibilities:*** Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times* Maintains confidentiality and protects sensitive data at all times* Adheres to organizational and department specific safety standards and guidelines* Works collaboratively and supports efforts of team members* Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community