Medical Receptionist - PN/NHC

Cook Children's Health Care System; Carrollton (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare system in Texas is seeking a Medical Receptionist to ensure a friendly patient experience. Responsibilities include managing patient flow, answering phones, and handling scheduling and billing. Ideal candidates will possess strong communication skills and customer service experience.

Qualifications

• Customer service experience required.

Responsibilities

• Greet patients and manage intake and check-out.
• Handle scheduling, registration, billing, and payment collection.

Skills

Communication

Interpersonal Skills

Education

High School diploma

Job description

Location:

North Carrolton Primary Care

Department:

North Carrollton Hebron Primary Care

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting patients and establishing a friendly and positive intake and check-out experience for each patient visit. This role requires excellent communication skills and the ability to adapt to changes in staffing levels and patient volumes. The Medical Receptionist manages patient flow, answers phones promptly and courteously, and handles scheduling, registration, billing, and payment collection activities in accordance with all applicable policies and procedures. They will learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School diploma or equivalent required.
• Customer service experience.

Knowledge, Skills & Abilities:

• Good interpersonal and communication skills.
• Maturity to handle pressure related to interactions with the public and physicians.

About Cook Children's:

Our not-for-profit organization includes a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health services, surgery centers, a health plan, and a health foundation. With over 60 primary, specialty, and urgent care locations throughout Texas, families have access to top-ranked specialty programs and comprehensive services to meet children's unique needs. Cook Children's has received recognition for outstanding pediatric healthcare outcomes.

At Cook Children's, we're more than a healthcare system — we're your friends, neighbors, and family. As parents ourselves, we understand your perspective and are committed to providing the best care and support for your child.

Cook Children's is an equal opportunity employer, offering employment opportunities without regard to race, color, religion, sex, age, national origin, disability, pregnancy, veteran status, genetic information, or other protected classes, in accordance with applicable federal laws. These include hiring, job placement, training, compensation, discipline, advancement, and termination.