Medical Receptionist - PN/NHC (Fort Worth, TX)

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a Medical Receptionist to enhance patient experiences at their Fort Worth location. This role involves greeting patients, managing their flow, and ensuring efficient scheduling and billing processes. Ideal candidates will possess strong communication and interpersonal skills, as well as the ability to thrive in a dynamic environment. Join a dedicated team that values community and family, and contribute to providing exceptional pediatric healthcare services tailored to children's needs.

Qualifications

• Excellent communication skills and ability to adapt to varying patient volumes.
• Good interpersonal skills to handle pressure during public interactions.

Responsibilities

• Greet patients and manage patient flow during visits.
• Handle scheduling, registration, billing, and payment collection.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Education

High School Graduate

Job description

Location:

Las Vegas Trails Neighborhood Health Center

Department:

Las Vegas Trail Neighborhood Health Center

Shift:

First Shift (United States of America)

Standard Weekly Hours:

40

Summary:

The Medical Receptionist is responsible for greeting patients and establishing a friendly and positive intake and check-out experience for each patient visit. This role requires excellent communication skills and the ability to adapt to staffing changes and varying patient volumes. The Medical Receptionist manages patient flow, answers phones promptly and courteously, and handles scheduling, registration, billing, and payment collection activities following all applicable policies and procedures. They will learn and understand diversified insurance plans and medical terminology.

Education & Experience

• High School graduate or equivalent required.
• Customer service experience.

Knowledge, Skills & Abilities

• Good interpersonal and communication skills.
• Maturity to handle pressure related to interactions with the public and physicians.

About Cook Children's:

Our not-for-profit organization includes a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health services, surgery centers, a health plan, and health foundations. With over 60 primary, specialty, and urgent care locations across Texas, families can access top-ranked pediatric programs and services tailored to children’s needs. Cook Children's consistently receives recognition for outstanding pediatric healthcare outcomes.

At Cook Children's, we're more than a healthcare system—we're neighbors and family. As parents ourselves, we understand your concerns and are committed to providing the best care and support for your child.

Cook Children's is an equal opportunity employer, offering employment without regard to race, color, religion, sex, age, national origin, disability, pregnancy, veteran status, genetic information, or other protected classes, in accordance with federal laws. This includes all terms, conditions, and privileges of employment, such as hiring, job placement, training, compensation, discipline, advancement, and termination.