Medical Receptionist - PN/NHC

Cook Children's Health Care System; Arlington (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a compassionate healthcare team dedicated to providing exceptional care for children. As a Medical Receptionist, you will play a vital role in ensuring a positive experience for patients and their families. Your responsibilities will include managing patient flow, answering calls, and handling various administrative tasks. With a focus on communication and adaptability, you will thrive in a dynamic environment that values teamwork and patient-centered care. This is an exciting opportunity to contribute to a respected organization known for its outstanding pediatric healthcare outcomes.

Qualifications

• High School diploma or equivalent required.
• Good interpersonal and communication skills are essential.

Responsibilities

• Greet patients and manage check-in and check-out processes.
• Handle scheduling, registration, billing, and payment collection.

Skills

Interpersonal Skills

Communication Skills

Adaptability

Education

High School Diploma or Equivalent

Job description

The Medical Receptionist is responsible for greeting patients and establishing a friendly, positive check-in and check-out experience for each visit. This role requires excellent communication skills and the ability to adapt to changes in staffing levels and patient volumes. The Medical Receptionist manages patient flow, answers phones promptly and courteously, and handles scheduling, registration, billing, and payment collection activities in accordance with all applicable policies and procedures. They will also learn and understand various insurance plans and medical terminology.

Education & Experience:

High School diploma or equivalent required.

Knowledge, Skills & Abilities:

Good interpersonal and communication skills are essential.

Maturity to handle pressure related to interactions with the public and physicians.

About Cook Children's:

Our not-for-profit organization includes a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health services, surgery centers, a health plan, and other health services and foundations. With over 60 locations across Texas, we provide access to top-ranked specialty programs and comprehensive services to meet the needs of children. Cook Children's has received recognition for outstanding pediatric healthcare outcomes.

At Cook Children's, we are more than a healthcare system—we are your friends, neighbors, and family. As parents ourselves, we understand your perspective and are committed to providing the best care and support for your child.

Cook Children's is an equal opportunity employer. We offer employment opportunities without regard to race, color, religion, sex, age, national origin, disability, pregnancy, veteran status, genetic information, or other protected classes, in accordance with federal laws. We are committed to helping all candidates find great careers, and all application information is kept confidential.

Please apply directly for this position through the employer’s website.