Medical Receptionist - Plastic Surgery

Trinity Health Corp.; Waterbury (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

Trinity Health Corp. is seeking a Business Services Representative for their Plastic Surgery department in Connecticut. This role is the first point of contact in a dynamic surgical practice, handling patient communication, scheduling, and administrative tasks in a team-oriented environment. Candidates should have a high school diploma and a year of experience in medical office settings, demonstrating professionalism and attention to detail.

Benefits

Great benefits effective day 1!

Career growth and advancement potential

Diverse and inclusive culture

Patient-centric environment

Qualifications

• At least one year of experience in a medical office setting preferred.
• Proficiency in a Windows based computer environment is required.
• Knowledge of patient billing and medical terminology is preferred.

Responsibilities

• Greets and communicates with patients via phone or in person.
• Schedules patient appointments based on department protocols.
• Processes calls to ensure patients are transferred to the appropriate staff.

Skills

Customer Service

Communication

Detail-oriented

Medical Terminology

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows-based computer environment

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

The Business Services Representative – Plastic Surgery serves as the first point of contact in a dynamic and friendly surgical practice located in Southbury, just off I-84. This is a unique opportunity to work in the field of plastic surgery while enjoying an upbeat, team-oriented environment. Responsibilities include appointment scheduling, insurance verification, copay collection, referral coordination, and patient check-in/check-out. Also assists with chart preparation, incoming calls, and maintaining accurate documentation. Ideal for someone who is detail-oriented, professional, and comfortable in a setting that blends clinical care with aesthetic services. Candidates should have at least one year of experience in a medical office setting.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.

• Schedules patient appointments based on department protocols in order to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent

• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred

• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights and Benefits:

• Day Shift. Hours may vary

• Great benefits effective day 1!

• Patient-centric environment

• Career growth and advancement potential

• Diverse and inclusive culture

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.