Medical Receptionist

Trinity Health Of New England; Hartford (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

Trinity Health Of New England is seeking a Medical Receptionist/Business Services Representative to ensure smooth patient flow within the practice. The role involves greeting patients, scheduling appointments, and providing clerical support in a dynamic healthcare environment. Ideal candidates will have a high school diploma and experience in a medical setting, with a focus on customer service and attention to detail.

Benefits

Great benefits effective day 1

Career growth and advancement potential

Mission Driven Team environment

Qualifications

• High school diploma or equivalent required.
• Experience in a medical office or billing department preferred.
• Excellent keyboard skills with proficiency in Microsoft Office.

Responsibilities

• Greets and communicates with patients via phone or in person.
• Schedules patient appointments based on department protocols.
• Handles patient registration, insurance verification, and copay collections.

Skills

Customer Service

Communication

Attention to Detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

1 week ago Be among the first 25 applicants

Description

Trinity Health Of New England Medical Group is looking for a

Employment Type

Full time

Shift

Day Shift

Description

Trinity Health Of New England Medical Group is looking for a Medical Receptionist / Business Services Rep to join our team

The Business Services Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What You Will Do

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.
  
  

Minimum Qualifications

• High school diploma or equivalent
• Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.
  
  

Position Highlights And Benefits

• Day Shift. Hours may vary
• Great benefits effective day 1!
• Mission Driven Team environment
• Career growth and advancement potential
  
  

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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