Medical Receptionist - Physical Therapy Office

Connecticut Orthopaedic Specialists Pc; Branford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) contributions

Paid time off

EAP

Job summary

Connecticut Orthopaedics seeks a Medical Receptionist for the Branford physical therapy office. You will be the first point of contact, handling patient check-in, appointment scheduling, phone support, and copay collection under the PT Site Supervisor.

Responsibilities include greeting patients, verifying insurance, entering data into the EMR, and collecting fees. A high school diploma is required; some front desk medical experience and HIPAA familiarity are preferred.

Qualifications

• High School Diploma or GED is required.
• Experience with front desk duties in a medical setting preferred.
• Familiarity with HIPAA and medical office policies helpful.

Responsibilities

• Greet patients and visitors; check in and verify insurance.
• Schedule evaluations and follow-up appointments.
• Enter patient demographics into the EMR; process copayments.
• Maintain cash drawer and follow clinic policies.

Skills

Front desk experience

Customer service

Phone support

Education

High School Diploma or GED

Associate of Arts

Medical Administrative certificate

Medical Assistant certificate

Tools

EMR software

Billing & co-pay collection

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Receptionist - Physical Therapy Office

Full Time Clerical Branford, CT, US

2 days ago Requisition ID: 1305

For the second year in a row, Connecticut Orthopaedics has been named the #1 Orthopaedic Physician Practice in Connecticut by Castle Connolly!

Job Summary:

Join our team as a Medical Receptionist in our Branford physical therapy office! Reporting to the PT Site Supervisor, this entry-level role is ideal for someone who enjoys helping others and thrives in a customer-focused environment. As the first point of contact for patients and visitors, you will play an important role in creating a welcoming experience while performing key administrative duties, including patient check-in, appointment scheduling, phone support, and co-pay collection.

• Greet patients and visitors, check in patients, verify insurance
• Collect Co-pay
• Schedule appointments for evaluations and follow-ups
• Follows all Connecticut Orthopedic Specialists P.C. policies and procedures include but not limited to human resources, clinic, administrative, HIPAA and compliance
• Enter patient demographics and insurance information into the Electronic Medical Record
• Determine fees and process appropriate copayments, properly record information
• Maintain appropriate levels of cash and balance cash drawer according to procedure
• Performs other duties as assigned by their supervisor

Education & Experience Requirements:

• High School Diploma or GED required. Associate of Arts degree, Medical Assistant or Medical Administrative certificate or higher preferred
• Minimum of one year of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations as well as Orthopaedic or Physical Therapy background preferred.

Location & Schedule

• Branford, CT
• Schedule
  • Monday: 7am-3pm
  • Tuesday: 10am-6pm
  • Wednesday: 7am-3pm
  • Thursday: 10am-6pm
  • Friday: 8am-4pm

What we offer:

• Medical, dental, and vision insurance
• Competitive compensation package, 401(k) contributions, and company-paid life insurance.
• Generous paid time off and paid holidays to support a healthy work-life balance.
• Access to training and development opportunities and Employee Assistance Program (EAP)
• Free Parking

Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford.