Medical Receptionist - Pediatrics

MultiCare Health System; Gig Harbor (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A thriving pediatric healthcare provider in Gig Harbor seeks a Medical Receptionist responsible for welcoming patients and managing front office operations. The role demands excellent customer service skills, discretion, and proficiency in scheduling and registration tasks to support a high-quality patient experience at a dedicated children's hospital.

Benefits

Competitive salary

Medical and dental benefits

Paid time off

Retirement benefits

Qualifications

• One year of clerical and/or receptionist experience; or six months in a medical setting.
• Post high school office procedures preferred.

Responsibilities

• Greet patients and assist with scheduling and registration.
• Direct calls and help balance payments and cash reconciliation.
• Maintain professionalism while dealing with patients and staff.

Skills

Customer Service

Discretion

Good Judgment

Education

Degree or relevant Certificate (e.g. Medical Office Assistant, Medical Assistant)

Job description

Medical Receptionist - Pediatrics page is loaded

Medical Receptionist - Pediatrics

Apply locations Gig Harbor, Washington time type Full time posted on Posted Today job requisition id JR53287

Where Kids and Families are Always First

MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience.

Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs. We’re continually recognized as a ‘Top Children’s Hospital’ by The Leapfrog Group, an independent hospital rating organization.

FTE: .9, Shift: Days, Schedule: 12s, 10, and 8hr shifts- Variable. Weekends and evenings

Position Summary

The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public.

Requirements

• Post high school office procedures preferred
• Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting
• Customer service experience
• Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience

Why Mary Bridge Children's?

• Mission-driven:Partnering for healing and a healthy future for the patients and communities we serve
• Award-winning:Named ‘Top Children’s Hospital’ for five years by the Leapfrog Group; physicians consistently named on ‘Top Doctors’ lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune
• Growing: New pediatric hospital facility and medical office building opening in 2026
• Leading research:MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
• Employee-centric:MultiCare is consistently ranked among “America’s Best Employers by State” by Forbes
• Lifestyle:Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
• Explore our services atmarybridge.org

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.07 - $28.87 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here .

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MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.

MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.

Twelve hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.

Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

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