Medical Receptionist

Sound Pain Alliance; Covington (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading provider of pain management services is seeking a compassionate Medical Receptionist to join their team in Covington, WA. In this role, you will serve as the primary point of contact for patients, helping them navigate their healthcare journey while managing appointments and maintaining confidentiality. The ideal candidate will be organized, communicative, and able to handle multiple tasks in a fast-paced environment, contributing to the positive impact of the clinic on patients' lives.

Benefits

401(k)

Health, Dental, and Vision Insurance

Paid Time Off (PTO)

7 Paid Holidays

Qualifications

• Reliable and supportive team player.
• Well-organized and able to multi-task effectively.
• Positive attitude with great communication skills.

Responsibilities

• Greet and assist patients in a friendly manner.
• Schedule appointments and collect co-pays.
• Maintain organization and uphold patient confidentiality.

Skills

Communication skills

Organizational skills

Multi-tasking

Computer skills

Tools

Electronic medical records (EMR)

Job description

Medical Receptionist
Location: Covington, WA

Schedule:

• Monday-Thursday: 7 am - 6 pm
• No weekends, holidays, or evening hours.

Pay Scale:

• $20.00 - $24.00/hour (depending on experience)

About Us:
Puget Sound Pain Clinic, with locations throughout Pierce & King Counties, is a leading provider of pain management services in the Seattle-Tacoma area. For over 20 years, our team has been dedicated to making a positive impact on the lives of our patients. As we expand, we are seeking a compassionate and dedicated Medical Receptionist to join our team.

As the first and last point of contact for each patient, you play a vital role in providing exceptional care and support to those experiencing chronic pain. This is a rewarding opportunity to make a meaningful difference in the lives of our patients.

Key Responsibilities:

• Greet patients and visitors in a friendly and helpful manner.
• Schedule appointments for new and existing patients.
• Collect co-pays and verify insurance information.
• Follow up with patients regarding missed appointments ("no-shows") and pre-operative preparations.
• Answer phone calls, direct inquiries, take messages, and provide necessary information.
• Maintain a clean, organized work area and lobby.
• Ensure accuracy and attention to detail in all paperwork.
• Uphold patient privacy and confidentiality.
• Perform scanning, filing, and general office duties.

We Offer:

• Competitive salary based on experience.
• Comprehensive benefits package:
  • 401(k)
  • Health, Dental, and Vision Insurance
  • Paid Time Off (PTO)
  • 7 Paid Holidays

Ideal Candidate:
We are looking for someone who is:

• A reliable and supportive team player.
• Well-organized and able to multi-task effectively.
• Possessing a positive attitude and great communication skills.
• Experienced with strong computer skills and electronic medical records (EMR).