Medical Receptionist – Patient Services (FT)

Kernodle; Burlington (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Kernodle Clinic in Burlington, NC is seeking a patient-focused Medical Receptionist for our busy Walk-In Clinic Department. This full-time position requires excellent customer service, strong computer skills, and the ability to create a friendly, welcoming environment for patients.

Duties include greeting patients, checking in and scheduling, verifying demographics in EPIC, handling phones, and coordinating with physicians and nurses. Prior EPIC experience is a plus but not required.

Qualifications

• Experience preferred but not required.
• EPIC experience a plus but not required.

Responsibilities

• Prepare for clinic visits by reviewing next day patients and ensuring documentation.
• Check in patients and verify demographic data in EPIC.
• Schedule appointments and manage patient flow.
• Obtain signatures on release and assignment forms as needed.
• Answer phones and relay messages to physicians and staff.
• Provide friendly, welcoming environment for patients.

Skills

Customer service

Computer skills

Medical knowledge

Multi-tasking

Tools

EPIC

Job description

Kernodle Clinic in Burlington, NC is seeking a patient-focused Medical Receptionist for our busy Walk-In Clinic Department. This full-time position requires excellent customer service, strong computer skills, and the ability to create a friendly, welcoming environment for patients.

Duties include greeting patients, checking in and scheduling, verifying demographics in EPIC, handling phones, and coordinating with physicians and nurses. Prior EPIC experience is a plus but not required.