Prior Authorization Specialist – Busy Multispecialty Clinic

Kernodle Clinic; Burlington (NC); On-site; USD 36,000 - 56,000; Full time

Job summary

Kernodle Clinic in Burlington, NC seeks a full-time Insurance Priority Authorization specialist to support its multi-specialty practice. You will handle high-volume patient information with strong customer service and basic computer skills, including Epic systems knowledge.

The role emphasizes accuracy, confidentiality, and teamwork within the Prior Authorization Department, with standard M-F hours from 8:00 to 5:00 and ongoing collaboration with physicians and staff.

Qualifications

• Must have a high school diploma or equivalent GED.
• Must possess and demonstrate strong customer service skills.
• Must have strong computer skills and be able to handle high volume of patient information.

Responsibilities

• Accountable for physician/consumer relations and customer service activities.
• Communicates and responds to customer needs professionally to build credibility and rapport.

Skills

Customer service

Communication

Detail oriented

Education

High school diploma

Tools

Maestro Care (Epic)

DHIS

eCentaurus

Job description

Kernodle Clinic in Burlington, NC seeks a full-time Insurance Priority Authorization specialist to support its multi-specialty practice. You will handle high-volume patient information with strong customer service and basic computer skills, including Epic systems knowledge.

The role emphasizes accuracy, confidentiality, and teamwork within the Prior Authorization Department, with standard M-F hours from 8:00 to 5:00 and ongoing collaboration with physicians and staff.