Medical Receptionist - Patient Experience Specialist

Sonobello; Sacramento (CA); On-site; USD 24,796 - 29,949; Full time

Benefits offered by this job

Health coverage

401(k) matching

Paid time off

Parental leave

Incentives

Job summary

Sono Bello is seeking a friendly, detail-oriented front desk/administrative coordinator in California to greet patients, manage schedules, process payments, and support the front office team in a fast-paced aesthetics setting.

You will handle check-ins/outs, confirmations, filing, and basic billing while maintaining a clean, organized lobby. Strong MS Office skills and clear communication are essential; full-time benefits apply.

Qualifications

• Proficient in MS Office and Excel.
• Excellent verbal and written communication.
• Able to multitask and manage schedules.
• Basic math and cash handling.

Responsibilities

• Greet all patients and manage check-in/check-out.
• Schedule appointments and reflect status in the calendar.
• Maintain front office inventory and filing system.
• Process payments and assist with deposits.
• Pull and organize patient charts for next day.
• Answer emails and forward to relevant staff.
• Keep lobby and front desk area clean and organized.

Skills

MS Office

Excel

Public speaking

Written communication

Problem solving

Attention to detail

Job description

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser liposuction and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

• No work on Holidays or night shifts so you can have a normal/regular life balance
• Work in “happy medicine”; treating patients who are excited about improving their lives
• An opportunity to work in the growing fast paced world of aesthetics
• A small practice feel, with big company support

Key Responsibilities

• Customer Service/Administration
• Greet all patients, and offer beverage
• Check patients in and make sure schedule reflects appointment status
• Check patients out and schedule next appointment
• Maintain accountability for the schedule book
• Introduce visitors to the appropriate personnel that will assist with their concerns
• Conduct confirmation calls for appointments
• Pull next day’s patient charts and organize per scheduled appointment time
• Prepare new patient charts
• Maintain inventory of all front office supplies
• Check email and forward to the appropriate staff member
• Organize and maintain file system
• Keep Font Desk and Lobby area clean
• Billing
• Process payments
• Print daily close out reports on scheduling system and review for accuracy.
• Fill deposit slips for all received cash and checks

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Use of the telephone, computer and other related instruments or devices
• Vision and hearing acuity
• Standing and walking for periods of time
• Ability to lift up to 25 pounds

Key Skills/Qualifications

• Must be familiar with MS Office, including Excel, Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of the organization
• Ability to add, subtract, multiply and divide
• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to problem solve

Compensation Range

$18 — $21.74 USD

Benefits Package

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.
Benefits eligible may vary based on employment status.

For applicants located in CA: