Medical Receptionist – Patient Concierge & Admin

Marathon Health Inc; Jackson (OH); On-site; USD 27,552 - 33,062; Full time

Job summary

Marathon Health is seeking a medical receptionist to provide administrative support in its On-Site clinics. You will greet patients, answer calls, schedule appointments, and manage waiting areas to keep clinics running smoothly.

You will update patient records, assist with front desk duties, and help maintain confidentiality. A high school diploma or GED and 1-3 years in a medical office are required; an associate degree is a plus.

Qualifications

• High school diploma or GED required; 1–3 years of related professional experience in a medical office environment.
• Associate degree in healthcare or a related field preferred.

Responsibilities

• Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties and answering questions.
• Ensures availability of treatment information for the provider by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties.
• Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries.
• Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary.
• Maintain confidentiality of patients and their records
• Perform other duties as assigned or required

Education

High school diploma or GED

Associate degree in healthcare or related field

Job description

Marathon Health is seeking a medical receptionist to provide administrative support in its On-Site clinics. You will greet patients, answer calls, schedule appointments, and manage waiting areas to keep clinics running smoothly.

You will update patient records, assist with front desk duties, and help maintain confidentiality. A high school diploma or GED and 1-3 years in a medical office are required; an associate degree is a plus.