Medical Receptionist - Oncology

Trinity Health; Waterbury (CT); Presencial; USD 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Coverage

Dental Coverage

Vision Coverage

Retirement Match

Paid Time Off

Tuition Reimbursement

Life Insurance

AD&D Insurance

Well-being Program

Career Growth

Resumo da oferta

Trinity Health Of New England is seeking a Front Desk Representative to manage patient flow, greet patients, answer phones, schedule appointments, and perform registration tasks. The role includes insurance verification, copay collection, pre-authorizations, and chart prep to support providers and staff.

The position is a Day Shift with hours 8:30-5. The organization emphasizes comprehensive benefits from day one and a strong commitment to patient-centered care.

Qualificações

• High school diploma or equivalent is required; college coursework in medical sciences or secretarial studies preferred.
• 1 year+ of experience in a medical office or billing department preferred; knowledge of patient billing and medical terminology preferred.
• Excellent keyboard skills; proficient in Windows and Microsoft Office; accuracy and dependability required.

Responsabilidades

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
• Schedules patient appointments based on department protocols to maximize provider productivity.

Conhecimentos

Patient communication

Phone etiquette

Microsoft Office

Billing terminology

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Employment Type:

Full time

Shift:

Day Shift

Description:

The Front Desk Representative is responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.

What you will do:

• Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.

• Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.

• Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.

• Schedules patient appointments based on department protocols to maximize provider productivity.

Minimum Qualifications:

• High school diploma or equivalent is required. College coursework in medical sciences or secretarial studies is preferred.

• 1 year+ of experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.

• Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.

Position Highlights

• Day Shift. Hours 8:30-5

• Great benefits effective day 1!

Compensation and Benefits

At Trinity Health Of New England , we understand that the success of our organization is directly related to our hardworking, compassionate, and dedicated colleagues who contribute their time and skills to help transform healthcare. That's why we've compiled a competitive, comprehensive compensation and benefits package that offers our colleagues protection and peace of mind, both at home and at work.

Pay Range: $17.50-23.00 per hour

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our comprehensive benefits package includes:

• Medical, Dental, Prescription Drug and Vision Coverage

• Retirement Savings Program with Employer Match

• Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays

• Tuition Reimbursement and Professional Development Opportunities

• Basic and Supplemental Life and AD&D Insurance

• Well-being Initiative

• Career Growth and Advancement Opportunities within Trinity Health

Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran