Medical Receptionist - MVMG Pediatrics

Alpine Physician Partners; Colorado Springs (CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off (PTO)

Employee Assistance Program (EAP)

Job summary

Alpine Physician Partners in Colorado Springs is seeking a Front Desk Receptionist to warmly greet visitors, manage scheduling, and handle basic administrative tasks in a busy healthcare office.

The role requires at least 1 year of receptionist experience, proficiency with MS Word, Outlook and Excel, and comfortable use of EMR systems (Allscripts). The position offers hourly pay, benefits, and opportunities for growth.

Qualifications

• Education: High school diploma or equivalent.
• Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts).
• Interpersonal skills: Excellent communication with callers, physicians, and staff.
• Organizational skills: Prioritize, multi-task, and attention to detail.

Responsibilities

• Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
• Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
• Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
• Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
• Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
• Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
• Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
• Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

EMR systems (Allscripts)

Job description

Job Description:

Join Our Team as a Front Desk Receptionist!

Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients’ experiences, we want to hear from you!

Key Responsibilities:

• Warm Welcome : Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
• Efficient Administration : Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
• Accurate Data Management : Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
• Professional Communication : Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
• Supportive Office Role : Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
• Organized Environment : Maintain office equipment and supplies, keeping the reception area clean and orderly.
• Versatile Duties : Take on additional tasks and projects as needed, contributing to the overall success of the team.
• Positive Patient Experience : Create a lasting, positive impression on every patient who walks through our doors.

Qualifications:

• Education : High school diploma or equivalent.
• Experience : At least 1 year of receptionist experience, preferably in a healthcare setting.
• Technical Skills : Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
• Interpersonal Skills : Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
• Organizational Skills : Strong ability to prioritize, multi-task, and pay close attention to detail.
• Team Player : Ability to work well within a team.
• Independent Worker : Capable of working independently in a high-stress environment with strong organizational skills.

Why Join Us?

• Impactful Role : Be the first point of contact for our patients, making a difference in their healthcare journey.
• Supportive Team : Work with a dedicated and friendly team that values collaboration and mutual support.
• Growth Opportunities : Take advantage of opportunities for professional development and career advancement.
• Positive Work Environment : Enjoy a clean, organized, and welcoming workspace.

If you are ready to bring your skills and enthusiasm to our team, help us create a positive and lasting impact on our patients’ lives!

Salary Range:

Hourly Pay Range: $17.00-$19.00 hourly

Additional Compensation: Eligible for quarterly performance bonus based on individual and/or company performance

Benefits: Includes medical, dental, and vision insurance; 401(k); paid time off (PTO); and Employee Assistance Program (EAP)

Application Deadline: Open until filled. Applications will be reviewed on a rolling basis.